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Holiday Inn Express & Suites Austin NW - Lakeway by IHG

★★★·8.5/ 10Recommended
IIHG Hotels & Resorts·IHG One Rewards·Hotels
2019-08-28 opened· 78 rooms· Check-in 03:00 PM / out 11:00 AM
Boat tours nearbyNature reserveFree breakfastSwimming pool24-hour front deskLuggage storageAll 38 facilities +
Review
Official

The 78 welcoming guest rooms offer a perfect place to relax at the end of the day. The establishment's common areas include Wi-Fi internet connection. The front desk offers 24-hour reception. This hotel understands that accessibility is important to all guests. For this reason, it features wheelchair accessible rooms and is fully adapted for easy access. Holiday Inn Express & Suites Austin NW- Lakeway provides parking for guests' convenience. This hotel follows green practices. Visitors travelling for business purposes may take advantage of the property's business facilities. Some services may be subject to additional charges.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 120 guest reviews · multi-source · as of 2026-07-19

Guests consistently praise the exceptionally friendly and accommodating staff, along with the diverse and delicious complimentary breakfast. Rooms are generally clean, modern, and comfortable. Common complaints involve average soundproofing leading to hallway or neighbor noise, occasional maintenance issues like hot tub outages or tricky shower controls, and some finding the beds too firm. Overall, it offers solid value for families and leisure travelers.

Dimension scores · cross-source

Service9.1
Facilities9.1
Location9.0
Cleanliness8.9
Value8.1
PraisedFriendly and helpful staff · Excellent breakfast variety · Spacious and clean rooms · Kid-friendly pool area
ComplaintsPoor soundproofing/noise · Facility maintenance issues · Occasional cleanliness lapses · Maintenance issues (carpets/shower)

KEYIdeal for families and leisure travelers seeking value. Light sleepers should request rooms away from elevators, and test shower controls upon arrival.

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