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Columbus Hotel

★★★
·Hotels
Meeting roomsFull-service spa24-hour front deskLuggage storageFree WiFiMeeting roomsAll 14 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise the convenient Paddington location, cleanliness, and value for money, with generally friendly staff. Common complaints include very small rooms and bathrooms, lack of air conditioning causing heat issues, limited breakfast options, thin walls affecting soundproofing, and steep stairs. Some noted outdated carpets and occasional service inconsistencies.

Dimension scores · cross-source

Location9.3
Wi-Fi8.5
Service8.2
Value7.6
Rooms7.4
Cleanliness7.3
Facilities6.8
+ PraisedIdeal location · Clean and comfortable · Friendly staff · Good value
- ComplaintsSmall room/bathroom · No AC/Hot · Poor soundproofing · No elevator

KEYSuitable for budget travelers prioritizing location. Not recommended for those needing spacious rooms or AC in summer. Be cautious with heavy luggage due to steep stairs and no elevator.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? How is the transport?+
The location is excellent near Paddington Station with high transport convenience. The 'Location' dimension scores 9.3/10, praised by guests for its accessibility.
diningHow is the breakfast? What dining options are there?+
The hotel features 20 restaurants and room service. However, guests note breakfast options are limited and portions small, so utilizing nearby dining is recommended.
roomAre the rooms large? How are the facilities?+
Rooms and bathrooms are very small, with some reports of mold or outdated carpets. While WiFi scores high (8.5), the lack of AC can make summers hot.
serviceIs the staff service attitude good?+
Staff are generally friendly and helpful, with a 'Service' score of 8.2. The 24-hour front desk offers luggage storage and laundry facilities.
facilityIs there an elevator? Is it convenient for those with mobility issues?+
Although marked wheelchair accessible, upper floors are stairs-only with no elevator. The steep stairs make it difficult for those with heavy luggage or mobility challenges.
policyWhat are the check-in and check-out times?+
Check-in is at 14:00 and check-out at 12:00. The 24-hour front desk allows for flexible arrival arrangements.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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