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WoodSpring Suites Fayetteville I-49

★★·6.1/ 10Fair
·Hotels
Offsite parking discounted rates availableAir conditioningFamily roomsLift / ElevatorExpress check-in/check-outFacilities for disabled guestsAll 20 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-21

Guests heavily criticize severe hygiene issues, including cockroaches, mold, and odors, alongside outdated facilities. Service is often poor, with rude staff, denied check-ins, and system failures causing cancellations. While location and room size are praised, negative experiences dominate.

Dimension scores · cross-source

Wi-Fi10.0
Location6.6
Service5.4
Facilities5.0
Surroundings5.0
Value4.9
Cleanliness4.9
Rooms4.8
+ PraisedConvenient location · Affordable price · Easy parking · Inexpensive
- ComplaintsSevere pest infestation and poor hygiene · Aging and broken room facilities · Strong unpleasant odors · Check-in refusal and poor front desk service

KEYNot recommended due to severe hygiene and service issues. Verify check-in policies beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the location and what are nearby amenities?+
The hotel boasts a prime location near Razorback Stadium and Fayetteville Town Center, with easy access to the airport and shopping centers.
pros_consWhat are the main pros and cons of this hotel?+
Pros include convenient location, spacious rooms, and comfortable beds. However, severe hygiene issues (cockroaches, mold), outdated facilities, and rude staff denying check-ins are major drawbacks.
roomWhat are the room facilities and service standards like?+
Rooms feature AC, free WiFi, and flat-screen TVs. While some find beds comfortable, low dimension scores for rooms (4.8) and cleanliness (4.9) indicate potential issues with maintenance and condition.
serviceIs the front desk service polite and check-in smooth?+
Service is inconsistent; while some staff are friendly, many report rude attitudes, system failures causing denied check-ins, and poor responsiveness, especially at night.
familyIs this hotel suitable for families?+
The hotel allows children and pets and offers family rooms with kitchens, suitable for extended stays. However, severe hygiene and pest issues may negatively impact the experience for families.
policyWhat are the check-in and check-out times?+
Check-in is at 11:30 and check-out is at 13:00. The hotel offers express check-in/out services and 24-hour security for guest convenience and safety.
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