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Hotel Thermas Bonsucesso

★★★★·8.8/ 10Recommended
·Hotels
Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolSafety deposit boxParkingAll 31 facilities +
Review
04

Guest scores & sentiment

From 101 guest reviews · multi-source · as of 2026-07-19

Guests consistently praise the hot thermal pools, tranquil natural setting, spacious rooms, and tasty meals. Common complaints involve aging infrastructure, poor soundproofing, lack of lifeguards, litter from day-use visitors, and relatively high F&B prices.

Dimension scores · cross-source

Facilities9.0
Surroundings8.2
Service8.0
Location8.0
Value7.0
Cleanliness5.6
PraisedExtensive warm thermal pools suitable for children · Beautiful natural setting and tranquil atmosphere · Spacious and comfortable rooms · Tasty meals and varied breakfast options
ComplaintsOutdated facilities, poor TV and internet · Weak soundproofing and noise from pools/corridors · Inconsistent service and frequently cancelled promised activities · Large property with distant room locations

KEYIdeal for families seeking nature and relaxation. Confirm room location early; weekend day-use crowds may reduce tranquility.

FAQ · grounded in hotel data & reviews

locationHow is the location and accessibility?
Located 10km from Jatai center with an 8.0 location score, offering easy access and a tranquil natural setting.
facilityWhat are the main facilities and entertainment options?
Features a water park complex with 7 pools, including thermal baths, rated 9.0 for facilities. Offers tennis, ping pong, and fitness options.
diningHow is the dining and pricing?
Offers buffet breakfast and local cuisine with good taste, but guests note that F&B and day-use prices are relatively high.
familyIs this hotel suitable for families?
Highly suitable with 56 family reviews praising pools and spacious rooms. However, facilities are aging and child-specific activities are limited.
coupleHow is the experience for couples?
Couples find it cost-effective for relaxation, but weekend maintenance issues, poor soundproofing, and loud music are common complaints.
roomWhat are the room conditions like?
Rooms are spacious with balconies and AC, but some are far from reception, have outdated equipment, and suffer from poor soundproofing.
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