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Mandarin Oriental, Sanya

★★★★★·8.5/ 10Recommended
MMandarin Oriental·Fans of M.O.·Resorts
2009 opened · 2018 renovated· 278 rooms· Check-in 03:00 PM / out 12:00 PM
Outdoor poolFitness centerHigh-speed Wi-FiSpaAll 109 facilities +
Review
FlyerKey verdict

A luxury sea-view choice in Dadonghai with exclusive Fans of M.O. perks, though dining options outside are limited.

Official

The hotel is located in the core area of Pudong International Airport, which is about 2. 7 kilometers away from Pudong International Airport. It provides shuttle buses to and from Pudong Airport every day, so that you don't have to run around. The hotel adopts the 'new generation' design to create a shared 'Great Room' integrating work, leisure and catering. During the breakfast period, you are welcome to enjoy the daily buffet breakfast with Chinese and Western dishes. In other periods, the hotel will provide you with flexible work and leisure modes, implement the spirit of satisfactory service, and meet your accommodation requirements in an all-round way. In addition to 216 guestrooms, the hotel also has one standard conference room with vending machine and other self-service facilities are available to meet your multi-level needs and bring you more convenience and happiness.

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03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Mandarin Oriental, Sanya · 住客入住报告(2023年1月)

  • 早餐还不错,但是快过年了人很多要排队,水果很难吃,没有中晚餐的水果好吃
  • 酒店拒绝提供FHR的Guaranteed 4pm late check-out,并表示不清楚FHR
  • 1月旺季,由于人多服务水平下降明显
  • 晚上自助餐风景很好,菜品一般
2023-05-01

skyrim777 · 2023-05-01 · Source ↗

See all 1 reports →
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Guest scores & sentiment

From 299 guest reviews · multi-source · as of 2026-07-09

Guests praise the secluded hillside setting, lush gardens, diverse pools, and attentive butler service. Main complaints include high dining costs, aging facilities, small coral beach, and slow buggy service.

Dimension scores · cross-source

Cleanliness9.4
Service9.2
Facilities9.0
Rooms8.9
Location8.8
Value8.4
+ PraisedBeautiful tropical garden environment · Attentive and warm service · Excellent children's facilities · Spacious and comfortable rooms
- ComplaintsAging facilities need updating · Small beach with rocks · High food prices/average taste · Many mosquitoes

KEYIdeal for those seeking privacy and nature. Budget for high dining costs and accept older facilities.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?+
The hotel enjoys a secluded, scenic hillside setting. However, being in a military-controlled area can lead to long waits for taxis at night, so plan ahead.
diningAre there diverse dining options? How is the price?+
There are 8 restaurants and bars, including beachfront Fresh and the highly-rated Pavilion buffet. While quality is high, guests note that dining costs are expensive.
familyIs this hotel suitable for families? What child-friendly facilities are available?+
Highly recommended. It offers a kids' club, outdoor play equipment, and children's meals. The attentive butler service is praised by families, though the small coral beach requires swimming caution.
coupleWhat are the advantages for couples? What is the atmosphere like?+
The romantic and quiet atmosphere, private beautiful environment, and exquisite gardens make it perfect for photos. Spacious rooms with balconies offer stunning views of the South China Sea or gardens.
roomHow are the room facilities and views?+
Rooms are spacious with elegant classic wood furnishings and large balconies. While comfortable, some guests note aging facilities and unclear signage that can cause confusion.
serviceHow is the level of service?+
Service is detailed and attentive, with highly praised butler experiences. Staff members often receive specific commendations for their warmth and care, contributing to a high service score of 9.2.
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