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Nishitetsu Hotel Croom Hakata

★★★★·9.2/ 10Excellent
·Hotels
2006 opened · 2016 renovated· 503 rooms· Check-in 03:00 PM / out 11:00 AM
Health or beauty spa nearbyAir conditioningLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingAll 41 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Experience the wonders of Fukuoka with ease by utilizing the services provided at taxi. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with luggage storage and safety deposit boxes provided by the front desk services. For extended visits or whenever required, the laundromat, dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like television, in-room video streaming and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker and bottled water. Maintain your cleanliness and comfort using a hair dryer, toiletries and towels available in select guest restrooms. Each morning at Nishitetsu Hotel CROOM Hakata, a scrumptious, homemade breakfast kick-starts the day. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour. Indulge in the numerous pursuits available at Nishitetsu Hotel CROOM Hakata. Treat and spoil yourself by stopping at massage, steam room, spa and sauna for a memorable experience.

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Guest scores & sentiment

From 491 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime location near Hakata Station, extensive onsen facilities with massage chairs, and efficient self-check-in. Common complaints include small room sizes, occasional odors or noise, and limited breakfast variety.

Dimension scores · cross-source

Location9.4
Surroundings9.4
Facilities9.0
Service8.9
Cleanliness8.9
Value8.7
Rooms8.3
+ PraisedExcellent location near stations · Convenient Lawson downstairs · Popular and relaxing onsen · Friendly staff and luggage help
- ComplaintsSmall rooms, outdated facilities · Crowded baths, hard to get showers · Uncivilized behavior in baths · Indifferent staff, poor English

KEYIdeal for travelers prioritizing transit and onsen. Expect compact rooms; sensitive guests should verify room orientation.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? How far is it from Hakata Station?+
It is extremely convenient, just a 5-minute walk from JR Hakata Station. Surrounded by bus terminals and a Lawson convenience store, it scores 9.4/10 for location.
facilityDoes the hotel have onsen or relaxation facilities?+
Yes, it offers free public baths and massage chairs. Facilities score 9.0/10, with guests praising the spacious and clean onsen area, though queues may occur during peak times.
pros_consWhat are the main pros and cons of staying here?+
Pros: Prime location, excellent onsen, efficient self-check-in, friendly service. Cons: Small rooms, occasional odors/noise, limited breakfast. Overall recommendation rate is 99%.
roomHow is the room size? Are the facilities complete?+
Rooms are relatively compact, a common complaint. However, they are well-equipped with AC, TV, safe, fridge, and humidifiers. Room score is 8.3/10.
policyWhat are the check-in/out times? Are pets allowed?+
Check-in is after 15:00 and check-out before 11:00. Children are allowed, but pets are not permitted. Self-check-in is available for efficiency.
businessIs it suitable for business trips? Is internet and work convenient?+
Highly suitable for business. Located next to Hakata Station, it offers free WiFi, PC usage, and laptop rentals. Business travelers rate the location and sleep quality highly.
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