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Prince's Gate Hotel

★★★★·8.8/ 10Recommended
·Hotels
1897 opened · 2025 renovated· 50 rooms· Check-in 02:00 PM / out 10:00 AM
Offsite parking discounted rates availableHealth or beauty spa nearbyAir conditioningSwimming poolFamily roomsLuggage storageAll 64 facilities +
Review
Official

Prince's Gate Hotel offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Taxi and shuttle offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Rotorua. Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours. Relax and feel the warmth in the hotel's inviting lobby, featuring an enchanting on-site fireplace. Traveling with minimal baggage is achievable at Prince's Gate Hotel, as the hotel's laundromat, dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. Smoking is limited to specified smoking zones. Each accommodation at Prince's Gate Hotel is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service and air conditioning for guest convenience and satisfaction. At Prince's Gate Hotel, uniquely crafted rooms provide various layout choices, featuring spaces equipped with separate living room and balcony or terrace. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television, in-room video streaming and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. Prince's Gate Hotel offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Begin your holiday on a high note. At Prince's Gate Hotel, your mornings are greeted with a delightful, free breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Visitors who enjoy preparing their own culinary delights will appreciate the presence of an on-site BBQ facilities and shared kitchen at this location. Prince's Gate Hotel provides a superb assortment of leisure amenities for guests to enjoy. Unwind after a long day by stopping by hot tub, steam room, spa and sauna to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. Bypass the formal attire and choose a laid-back mixed drink or brew at hotel's waterside lounge.

04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the historic charm, location, and staff, noting good pools. Complaints focus on aged facilities, small/maintenance-lacking rooms, and inconsistent service.

Dimension scores · cross-source

Surroundings9.4
Location9.1
Cleanliness8.5
Service8.3
Rooms8.2
Facilities8.0
Value7.4
PraisedExcellent location · Historic charm · Friendly staff · Comfortable rooms
ComplaintsDated and dirty facilities · Pool issues/low temp · No elevator · Noise issues

KEYSuitable for vintage lovers. Accept aging facilities; avoid specific rooms. Expect inconsistent service.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What attractions are nearby?
Located in Rotorua's heart opposite Polynesian Spa and Government Gardens, it scores 9.1 for location. Guests praise its excellent position.
facilityWhat special facilities does the hotel have? How is the hot pool experience?
Features three thermal pools, jacuzzi, sauna, and steam room. While the pool experience is generally praised, some reviews note aging facilities.
diningWhat dining options are available? How is the breakfast?
Offers restaurant, bar, and coffee shop for various meals. Breakfast quality is rated well, though some family guests noted inconsistent service.
roomHow are the room size and comfort?
Offers 52 stylish rooms and apartments. Room score is 8.2, but many guests report small sizes, inconvenient layouts, and maintenance issues.
serviceWhat is the level of service at the hotel?
Service scores 8.3. Guests appreciate friendly and helpful staff, but note inconsistent responses and occasional efficiency or attitude issues.
familyIs this hotel suitable for families?
Child-friendly with family rooms and kid meals. Families like the central location and free parking, but note aging facilities, poor soundproofing, and hygiene concerns.
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