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Hotel Merkur Interlaken

Name: Hotel Merkur Interlaken
Address: Bahnhofstrasse 35, Interlaken, BE, 3800, Interlaken, CH

★★★·8.2/ 10Recommended

·Hotels

📍Bahnhofstrasse 35, Interlaken, BE, 3800 · Interlaken ↗

📞338267788

Nature reserveExpress check-outMeeting roomsFree bicycles nearbyFree breakfastHealth or beauty spa nearbyAll 50 facilities +

Review

Official

The Hotel Merkur - West Station is located in the center of Interlaken, next to the Interlaken-West Train Station. It offers rooms with attached bathroom with cable TV and free WiFi. A continental breakfast is available at the property. A vending machine for drinks and snacks is also available at the Hotel Merkur. Several restaurants and shopping possibilities are in the vicinity of the hotel. The Jungfrau Region, with the Eiger, Mönch and Jungfrau Mountains, offers a range of activities such as hiking, cycling and skiing.

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-21

Guests praise the prime location opposite the train station and the friendly staff. The rooftop breakfast with mountain views is highly rated. Common complaints include small rooms/bathrooms, lack of air conditioning causing heat issues, and limited elevator capacity.

Dimension scores · cross-source

Service9.6

Location9.6

Surroundings9.6

Wi-Fi9.3

Rooms9.2

Cleanliness9.0

Facilities8.8

Value8.7

＋ PraisedExcellent location near West Station · Great breakfast with views · Friendly and helpful staff · Convenient transportation access

－ ComplaintsSmall rooms · No air conditioning, hot in summer · Shower drainage issues · Small elevator capacity

KEYIdeal for travelers prioritizing transport links and breakfast. Note the lack of AC in summer and compact rooms/elevators may challenge large groups or heavy luggage.

FAQ · grounded in hotel data & reviews

locationIs the location convenient for transportation?＋

The hotel is directly opposite Interlaken West station with a 9.6 location score, making it extremely convenient for travelers.

diningHow is the breakfast? Are there vegetarian options?＋

Free continental breakfast on the rooftop offers great views and variety, though some guests noted limited vegetarian options.

serviceHow is the staff service?＋

Staff are highly praised for being friendly and helpful (9.6 service score), offering multilingual support and tour assistance.

roomAre the rooms spacious? Is it hot in summer?＋

Rooms and bathrooms are notably small. There is no air conditioning, which can cause heat issues in summer.

policyAre pets or children allowed?＋

According to policy, this hotel does not allow pets or children. Please verify restrictions before booking.

facilityIs there an elevator? Is the wait time long?＋

An elevator is available, but its small capacity may lead to longer wait times during peak hours.

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Nearby & map

DiningSights

Radius by Stefan Beer

Regional Cuisine, Swiss · ★ Michelin

€€€€

In his kitchen in the restaurant of the time-honoured Victoria Jungfrau Grand Hotel, Stefan Beer uses only ingredients sourced within a 50km radius (the clue is in the name!). There are two set menus – conventional and vegan – plus a "Sommelier Menu" with wines from the surrounding area. Diners are talked through the pleasingly uncomplicated dishes – sometimes by the chef himself. Produce that they harvest themselves is used alongside local shrimps and caviar from the region. The high standards of quality are also reflected in the tasteful, upscale interior decor. Friendly service from the kno

610m

Alpenblick

Country cooking, Swiss · ★ Michelin · Bib

€€

Richard and Yvonne Stöckli's commitment to their 400-year-old inn has not faltered even after over 40 years. In the charming little space, the lady of the house cordially and competently heads up the service – and also has up her sleeve some excellent wine recommendations from a great selection. Meanwhile, her husband draws on select ingredients to cook up meals with a well-rounded, harmonious taste profile. His modern, seasonal menu comprising four to seven courses demonstrates a strong allegiance to the region; some produce comes from their own garden or from the Alp Nessleren – and the chee

2.3km

SALZANO

Regional Cuisine, Seasonal Cuisine · Bib

€€

The restaurant of this family-run chalet hotel presents an interesting concept in a friendly atmosphere. Classic cuisine is on offer at lunchtime and in the evening; in addition there is a lunch deal and a "close-to-nature" gourmet set menu every evening from Tue to Sat. The top-notch ingredients are almost exclusively sourced locally, many of them harvested by the chefs themselves.

1.8km

La Terrasse Brasserie

Contemporary, Regional Cuisine

€€

Befitting the elegance that characterises the Victoria Jungfrau Grand Hotel & Spa, which is steeped in tradition, a classically refined atmosphere awaits you here. The location against the impressive backdrop of the mountains is a real draw in itself. In summer, make a beeline for the terrace on the promenade! The menu includes a broad assortment of Arab, Asian, Mediterranean and Swiss dishes – flavoursome food made from high-quality ingredients.

495m

Sapori

Italian, Pizza

€€

This restaurant's stylish historical setting alone, in the hotel Victoria-Jungfrau, is worth a visit: wonderful hardwood floors beneath your feet, impressively lofty painted ceilings complete with mouldings overhead. When the sun is shining, you should definitely dine on the terrace and take in the magnificent view of the mountains. The cuisine is Italian – the pizzas are a must!

614m

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Hotel Merkur Interlaken

Guest scores & sentiment

Room types · 3

Comfort Twin Room

Double or Twin Room

Comfort Double Room

Facilities · 50

Nearby & map