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Hotel Paso Del Norte, Autograph Collection

★★★★·8.9/ 10Recommended
·Hotels
Check-in 03:00 PM / out 11:00 AM
Comprehensive recycling policyElectric car charging stationNo single-use plastic strawsNo single-use plastic stirrersMeeting roomsFull-service spaAll 63 facilities +
Review
Official

Hotel Paso Del Norte, Autograph Collection provides flawless service and all the necessary facilities for visitors. The hotel offers car hire amenities to assist you in discovering your desired offerings in El Paso (TX). When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service, express check-in or check-out and safety deposit boxes to ensure a comfortable stay for guests. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of dry cleaning service located on the premises. The hotel's room service ensures an excellent option for your stay. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Rest assured, quenching your thirst is not a concern with instant tea available in select accommodations. You'll be pleased to know that select guest bathrooms offer bathroom amenities such as a hair dryer, ensuring a comfortable stay. Start your day stress-free at Hotel Paso Del Norte, Autograph Collection as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.

03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Hotel Paso Del Norte, Autograph Collection · 万豪钛金入住报告(2023年4月)

  • 酒店我们入住当天有活动满房,万豪钛金用套房券想升个studio/换个双床房都没能成功。
  • 酒店早餐非常丰富,自主取餐区有一些Texas和墨西哥特色的食物,水果、乳制品的选择非常多,基本算得上是最好的北美酒店自助早餐那一档。如果不想吃自助也可以单点。
  • Hotel Paso Del Norte 开业于1912年,在El Paso市中心,是一家非常有历史的酒店,酒店里挂着的老照片记录着这里曾经接待过的重要客人,应该算得上是Texas西部最好的酒店。
  • 楼层比较高,窗外就能看见美墨边境和新修的墙。
2023-11-14

Scott · 2023-11-14 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 380 guest reviews · multi-source · as of 2026-07-07

Guests praise the historic architecture, downtown location, and exceptional staff service. Common complaints include slow/inconsistent dining service, poor room lighting, confusing valet processes, and occasional maintenance issues.

Dimension scores · cross-source

Location10.0
Service9.9
Facilities9.2
Cleanliness9.2
Surroundings9.2
Value9.0
PraisedEnthusiastic and professional staff · Spacious and comfortable rooms · Excellent dining experience · Beautiful historic ambiance
ComplaintsAC temperature control issues · Front desk miscommunications · Uncomfortable office desk/chair · Occasional safety/hygiene lapses

KEYIdeal for history and service enthusiasts. Verify parking details and manage expectations for dining speed and room hardware.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and is it convenient?
The hotel boasts a prime downtown location with a perfect 10.0 dimension score, making it highly convenient for exploring the city center.
serviceWhat is the service level like? Are there staff worth praising?
Service is exceptional with a 9.9 dimension score. Guests frequently praise personalized care from staff like Carlos, highlighting outstanding hospitality.
roomWhat are the room facilities like? Any things to note?
Rooms are spacious with plush beds and LCD TVs. However, some guests report poor lighting, outdated fixtures, or AC issues, so check upon arrival.
diningHow is the dining experience? Is breakfast included?
Restaurant Sabor offers delicious Mexican cuisine, but service efficiency varies. Breakfast is available at an additional charge, not included by default.
policyAre pets allowed? Can children stay here?
Pets are allowed. However, children are not permitted to stay, which may relate to hotel positioning or facility constraints. Please verify before booking.
pros_consWhat are the main pros and cons of this hotel?
Pros: Historic architecture, prime location, excellent service, and spacious rooms. Cons: Inconsistent dining, confusing valet, poor lighting in some rooms, and occasional maintenance issues.
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