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Riva - the heart of palace

★★★★·9.2/ 10Excellent
·Apartments
Air conditioningExpress check-in/check-outSafety deposit boxStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusAll 20 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-23

Guests praise the historic palace location, stunning harbor views, and quiet double-glazed windows. Hosts are helpful with luggage. The main drawback is the lack of an elevator, requiring climbing 3-4 flights of stairs, which is difficult for seniors or those with heavy bags.

Dimension scores · cross-source

Rooms9.9
Service9.9
Location9.9
Cleanliness9.9
Wi-Fi9.8
Facilities9.7
Value9.5
Surroundings9.4
+ PraisedPrime location (Palace/Waterfront) · Stunning views · Excellent host hospitality · Modern and comfortable facilities
- ComplaintsThree flights of stairs · Minor amenity gaps · No elevator/Multiple flights of stairs · Shower draining issues

KEYIdeal for history lovers who don't mind stairs. Not recommended for seniors, mobility-impaired guests, or those with heavy luggage due to the 3-4 flight climb.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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