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The Hacienda & Spa at Hotel Santa Fe

★★★★·9.1/ 10Excellent
·Hotels
📍537 S Guadalupe St, Santa Fe, New Mexico, 87501 · Santa Fe ↗
📞+15059557800
1991 opened · 2011 renovated· 160 rooms· Check-in 04:00 PM / out 12:00 PM
Express check-outMeeting roomsFitness facilitiesFree breakfastHealth or beauty spa nearbyHealth clubAll 66 facilities +
Review
Official

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a spa tub. Additional features at this hotel include concierge services, babysitting (surcharge), and gift shops/newsstands. Satisfy your appetite at Amaya, a restaurant which features a bar/lounge and a garden view. Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served daily from 7 AM to 10:30 AM. Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 35 air-conditioned rooms featuring fireplaces and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets.

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Guest scores & sentiment

From 221 guest reviews · multi-source · as of 2026-07-12

Guests praise the Native American art, butler service, shuttle, and staff. Common complaints involve narrow parking, dated facilities, poor lighting, missing room amenities like coffee pots, and hidden fees.

Dimension scores · cross-source

Location9.1
Cleanliness9.1
Rooms9.0
Service9.0
Surroundings9.0
Facilities8.8
Value8.6
＋ PraisedFriendly and helpful staff · Convenient location and shuttle · Pet-friendly · Good dining and atmosphere
－ ComplaintsOutdated or small rooms · Poor soundproofing · Missing amenities (e.g., coffee maker) · Fee disputes (parking/resort fees)

KEYSuitable for culture lovers needing shuttles. Note parking difficulty, aging facilities, and verify room amenities.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? How is the surrounding transport?＋
With a location score of 9.1, guests praise its prime spot for walking. A highly rated free shuttle service adds great convenience.
diningWhat are the breakfast and dining options?＋
Offers a hearty continental breakfast and free breakfast perks. Guests highly rate the lounge and breakfast experience, though some families note limited hot food options.
serviceHow is the level of service at the hotel?＋
Service scores 9.0, with excellent butler and staff service praised. However, be aware of potential hidden fees and occasional coldness from night staff.
roomWhat are the room facilities and comfort like?＋
Rooms score 9.0 with pillowtop beds and fireplaces. However, some guests report dim lighting, small TVs, and missing amenities like coffee pots.
facilityWhat leisure and fitness facilities are available?＋
Features a full-service spa, health club, and fitness facilities (score 8.8). The terrace and garden offer a relaxing environment (score 9.0).
familyIs this hotel suitable for families?＋
While pets are allowed, family reviews are few. Concerns include limited hot breakfast options and noise issues in some rooms, which may affect family stays.
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