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Mayan Majesty Boutique Hotel

★★★★·8.9/ 10Recommended
·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableAir conditioningSwimming poolLuggage storageParkingTerraceAll 49 facilities +
Review
04

Guest scores & sentiment

From 112 guest reviews · multi-source · as of 2026-07-19

Guests praise the spacious, clean rooms, friendly staff, and unique pool. Main complaints include late breakfast start times, missing amenities, poor access roads, and occasional construction noise.

Dimension scores · cross-source

Service9.0
Value9.0
Facilities8.4
Cleanliness8.4
Surroundings8.4
Location8.0
+ PraisedAttentive and friendly staff · Spacious and clean rooms · Tranquil pool and garden area · Delicious breakfast
- ComplaintsMissing amenities in some rooms · External light or noise at night · Uninviting exterior neighborhood · Isolated complaints on maintenance and extra charges

KEYIdeal for travelers seeking tranquility and personalized service. Bring your own breakfast if touring early; consider transport for better access.

FAQ · grounded in hotel data & reviews

locationHow is the hotel location and transport?+
Located in Valladolid, about 38 km from Chichen Itza, ideal for sightseeing. Location scores 8.0, though some guests note average surrounding roads and occasional construction noise.
diningIs breakfast included and how is it?+
Guests enjoy a complimentary continental breakfast praised for its fresh, delicious offerings. However, the late start time may inconvenience those planning early excursions.
roomAre the rooms well-equipped with special amenities?+
Rooms are spacious, clean, and modern, featuring AC, flat-screen TV, dining table, private bathroom, terrace, and free WiFi. Some guests noted hairdryers and safes were missing.
facilityWhat is special about the pool and is it relaxing?+
The hotel features a unique cave pool with a swim-up bar for relaxing drinks by the water. This highlight is highly praised by guests, contributing to an 8.4 facilities score.
serviceHow is the service and what assistance is available?+
Staff are highly rated at 9.0 for friendliness and professionalism. The concierge and tour desk offer local tips, while cashless payment and 24-hour security are available.
policyWhat are check-in/out times and are children or pets allowed?+
Check-in is at 15:00 and check-out at 12:00. Children are welcome, but pets are not allowed. Contactless check-in and check-out are available.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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