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Pullman Auckland Hotel & Apartments

★★★★★·8.9/ 10Recommended
·Hotels
2007 opened · 2022 renovated· 321 rooms· Check-in 03:00 PM / out 11:00 AM
Sustainability/community reinvestment (10% revenue or more)Boat tours nearbyNo single-use plastic water bottlesElectric car charging stationNo single-use plastic strawsNo single-use plastic stirrersAll 92 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi, car hire and shuttle at the hotel ensure effortless exploration of Auckland. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. At Pullman Auckland Hotel & Apartments, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker, bottled water, instant coffee and mini bar. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Each morning at Pullman Auckland Hotel & Apartments, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Experience unparalleled comfort as groceries can be brought right to your room at Pullman Auckland Hotel & Apartments through their distinctive delivery assistance. Indulge in the numerous pursuits available at Pullman Auckland Hotel & Apartments. During your stay, the hotel provides direct access to a beach, ensuring you remain near the sea throughout your visit. Treat and spoil yourself by stopping at massage, hot tub, steam room, spa and sauna for a memorable experience. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 418 guest reviews · multi-source · as of 2026-07-06

Guests praise the prime location, spacious rooms, excellent breakfast, and generally helpful staff. Common complaints include dated facilities, maintenance issues, and confusing/expensive parking.

Dimension scores · cross-source

Service9.0
Surroundings9.0
Location9.0
Cleanliness8.8
Facilities8.4
Value8.0
PraisedFriendly and professional staff · Spacious and comfortable rooms · High-quality breakfast · Prime location
ComplaintsPoor soundproofing · Worn or stained facilities · Inadequate air conditioning · Loyalty benefits not honored

KEYSuitable for travelers valuing convenience and comfort. Accept minor wear and tear; clarify parking policies beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?
Located in central Auckland with a 9.0 score for convenience. Guests praise the prime location, though some note steep slopes affect walking.
diningHow is the breakfast? Is there an extra charge?
Highly rated for variety and taste, but incurs a surcharge. Peak hours can be crowded, so dining off-peak is recommended.
roomAre the rooms spacious and comfortable? What amenities are included?
Rooms are generally spacious with an 8.8 cleanliness score. Amenities include free WiFi and TV. Some facilities may appear dated but remain comfortable.
serviceHow is the service level and staff attitude?
Service scores 9.0 with enthusiastic, multilingual staff. Guests often appreciate surprise touches like welcome gifts or cocktails.
facilityWhat fitness and leisure facilities does the hotel offer?
Features a full-service spa, indoor pool, sauna, steam room, and fitness club. Facilities score 8.4, though some guests note they need renovation.
policyWhat are the check-in/out times? Are pets or children allowed?
Check-in is at 15:00 and check-out at 11:00 with express options. Please note: Children and pets are not allowed.
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