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Rafain Palace Hotel & Convention Center

★★★★·9.4/ 10Excellent
·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableClubhouseFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolAll 84 facilities +
Review
Property information · Hotelbeds

This splendid hotel is located in the tourist centre of Foz do Iguacu and is an ideal location from which to explore the nearby sights. Within the hotel there are various shops, a bar, and public Internet access. Younger guests may also choose to let off steam in the playground. Guests arriving by car can make use of the hotel car park. The attractive, comfortable rooms come with an en suite bathroom and modern amenities. Complimentary WiFi access is also provided in each room, allowing guests to stay connected with their loved ones. Travellers can spend their day by the swimming pool, soaking up the sun.

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Guest scores & sentiment

From 325 guest reviews · multi-source · as of 2026-07-09

Guests praise staff cordiality, cleanliness, and kids' recreation. Complaints focus on remote location, inconsistent food quality, weak Wi-Fi, aging facilities, and rigid policies.

Dimension scores · cross-source

Service9.6
Cleanliness9.4
Facilities9.2
Location9.0
Value8.9
Surroundings8.8
+ PraisedExcellent kids' recreation · High-quality breakfast · Comfortable and clean rooms · Good cost-benefit ratio
- ComplaintsPool renovations cause inconvenience · Poor gym equipment/weak internet · Slow service response · Remote location/high food costs

KEYIdeal for families with kids. Accept remote location, arrange transport, and expect facility aging.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?+
Located near the Brazil-Paraguay border and Iguaçu Waterfalls, but reviews note it is somewhat remote. Self-driving or pre-planned transport is recommended due to distance from city centers.
diningAre the breakfast and dining options rich?+
The Itamuri Restaurant offers a rich and delicious buffet breakfast, highly praised by families. While Brazilian and international cuisines are available, some guests noted inconsistent food quality.
familyIs this hotel suitable for families with children?+
Highly suitable. With a kids' club, game room, outdoor play equipment, and child meals, it is excellent for families. Parents praise the all-day children's entertainment team and high cleanliness standards.
businessWhat is the experience like for business travelers?+
Business guests appreciate the professional staff and spacious rooms, but should note the weak Wi-Fi signal. Many report needing to find internet cafes outside, which may inconvenience those requiring online work.
roomWhat is the condition of the room facilities? Are there aging issues?+
Rooms feature AC, flat-screen TV, minibar, and free WiFi. However, some guests reported aging facilities, maintenance issues (e.g., showers, towels), poor soundproofing, or odors. Inspect upon arrival.
service酒店的服务水平怎样?+
Service is excellent, scoring 9.6 in dimensions. Guests consistently praise the cordial staff and high cleanliness. While front desk and entertainment teams are highlighted, checkout efficiency and response times can occasionally improve.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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