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The Westin New Orleans

★★★★·9.1/ 10Excellent
WWestin Hotels & Resorts·Marriott Bonvoy·Hotels
Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outAll 48 facilities +
Review
Official

The Westin New Orleans provides flawless service and all the necessary facilities for visitors. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service and safety deposit boxes to ensure a comfortable stay for guests. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of dry cleaning service located on the premises. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Within specific rooms, a refrigerator, a coffee or tea maker and instant tea is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and bathrobes within a few chosen chambers. Start your day stress-free at The Westin New Orleans as breakfast is made available for you on the premises. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 930 guest reviews · multi-source · as of 2026-07-03

Guests praise the prime location, river views, and friendly staff. Common complaints include hidden destination fees, expensive parking, and occasional maintenance issues.

Dimension scores · cross-source

Location9.8
Cleanliness9.2
Surroundings9.2
Service9.0
Facilities9.0
Value8.8
PraisedExcellent location near French Quarter · Outstanding and personalized staff service · Beautiful Mississippi River views · Clean and comfortable rooms
ComplaintsHigh parking and destination fees · Dated decor or uncomfortable bedding · Noise from nearby train tracks · Slow check-in processes

KEYGood for location seekers. Watch for extra fees and parking costs; check maintenance status.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
Located next to the Mississippi River with a 9.8 rating, it is within walking distance of the French Quarter, Jackson Square, and close to Harrah's Casino.
diningWhat dining options are available? Is there 24-hour room service?
The hotel features the Bistro at the Bend for continental breakfast and offers 24-hour room service for snacks or meals anytime.
familyIs this hotel suitable for families?
Yes, highly rated by families (56% share) for its river views, spacious rooms, and excellent service. Pets are allowed.
businessHow is the experience for business travelers?
Business travelers appreciate the service and modern facilities. However, some report noise from trains, elevator issues, and occasional maintenance problems.
coupleIs this recommended for couples?
Yes, couples love the prime location and spectacular river views. Main concerns are high parking fees and occasional outdated facilities.
roomHow are the room facilities and services?
All rooms feature Heavenly Beds and flat-screen TVs. Cleanliness scores 9.2, with guests praising comfort, though some note aging facilities.
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