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Mikasa Bacalar Hotel Boutique, Lagoon Front

★★★★·8.8/ 10Recommended
·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableHealth or beauty spa nearbyAir conditioningSwimming poolIroning serviceMassage servicesAll 54 facilities +
Review
04

Guest scores & sentiment

From 152 guest reviews · multi-source · as of 2026-07-18

Guests praise the lagoon location, private dock, free kayaks, spacious rooms, and friendly staff. Main complaints include road noise, maintenance issues like pool debris, limited dining options without evening service, and basic room amenities.

Dimension scores · cross-source

Service9.1
Cleanliness9.1
Value9.0
Location9.0
Facilities9.0
Surroundings9.0
PraisedLakeside dock and water activities · Attentive and friendly staff · Peaceful environment and beautiful views · Well-received breakfast
ComplaintsRoad noise proximity · Missing room fridges · Maintenance and soundproofing issues · Remote location and transport needs

KEYIdeal for travelers seeking tranquility with transport. Avoid road-facing rooms if noise-sensitive; expect limited evening dining.

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