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Chalet Motel

9.0/ 10Recommended
·Motels
📍933 Mount Rushmore Road · Custer ↗
Offsite parking discounted rates availableAir conditioningLuggage storageExpress check-in/check-outFax/photocopyingParkingAll 38 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise the retro charm, prime location, and friendly staff, noting good value. Main complaints focus on extremely small rooms and bathrooms, dated facilities, and simple grab-and-go breakfast.

Dimension scores · cross-source

Service9.7
Location9.5
Wi-Fi9.3
Value8.8
Cleanliness8.8
Rooms8.7
Facilities8.3
＋ PraisedGreat location · Friendly staff · Cozy retro vibe · Good value
－ ComplaintsSmall room size · Tiny bathroom · Outdated facilities · Slow hot water

KEYIdeal for solo/couple short stays valuing location and charm. Not recommended for those needing spacious rooms or hearty breakfasts.

FAQ · grounded in hotel data & reviews

locationHow is the location of Chalet Motel? Is it convenient?＋
Located in Custer near Mount Rushmore, it scores 9.5 for location. Guests praise its walkability to town, shops, and restaurants.
pros_consWhat are the main pros and cons of this hotel?＋
Pros: Retro charm, great value, friendly staff, and prime location. Cons: Extremely small rooms/bathrooms, dated facilities, and simple grab-and-go breakfast only.
serviceHow is the service quality at the hotel?＋
Service scores 9.7. Guests consistently highlight the friendly, helpful staff and attentive hosts as a key positive aspect of their stay.
roomWhat is the size and condition of the rooms?＋
Rooms have AC, TV, and private baths, some with patios. However, guests note extremely small spaces, dated facilities, and potential odors or noise.
diningWhat is the breakfast situation?＋
Breakfast is simple grab-and-go style. While some guests appreciate the convenience, others find it basic and lacking in variety or hot options.
coupleIs it suitable for couples?＋
Suitable for couples seeking a short retreat. Couples praise the cozy retro vibe and location, but note the extremely small rooms and bathrooms can feel cramped.
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