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Mercure Hotel Raphael Wien

Name: Mercure Hotel Raphael Wien
Address: Wallgasse 23, Vienna, AT

★★★★·8.4/ 10Recommended

·Hotels

📍Wallgasse 23 · Vienna ↗

📞+4319059660901·Official site ↗

Fitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingAll 41 facilities +

Review

Property information · Hotelbeds

Hotel Raphael Wien enjoys a quiet and central location in the heart of Vienna. Situated close to Mariahilferstrasse, our hotel is ideal for culture and shopping, and a variety of restaurants is also nearby. Attractions such as the Hofburg Imperial Palace, State Opera House and Schönbrunn Palace are easily accessible. Viennese charm in a cosmopolitan atmosphere: We want to make your stay with us a special experience. Take us at our word - we look forward to welcoming you.

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the spacious, modern rooms, comfortable beds, and friendly staff. The convenient location near transport and dining is highlighted. Common complaints include average soundproofing, some wear and tear, and breakfast service issues like understaffing and limited food variety during peak times.

Dimension scores · cross-source

Service9.2

Surroundings9.2

Facilities8.8

Cleanliness8.8

KEYSuitable for travelers valuing space, comfort, and convenience. Avoid street-facing rooms if noise-sensitive; allow extra time for breakfast.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?＋

Located opposite Raimund Theatre near Westbahnhof, with easy subway access to the city center in 10 minutes. Dining options are plentiful nearby.

roomWhat are the room facilities and comfort level?＋

Rooms are spacious and modern with comfortable beds and free WiFi. However, some guests noted average soundproofing and inconvenient bathroom designs.

diningHow is the breakfast experience?＋

Breakfast variety is good, but peak times often suffer from understaffing and slow food replenishment. Off-peak dining is recommended.

serviceWhat is the service attitude and professionalism?＋

Staff are friendly and helpful, with a service dimension score of 9.2. Concierge services and high cleaning standards are highly praised.

facilityWhat fitness and leisure facilities are available?＋

The hotel offers a fitness center (surcharge) and sauna. All rooms have air conditioning and free wired internet access is available.

policyWhat are the check-in and check-out times?＋

Check-in is after 15:00 and check-out is before 12:00. Pets are allowed, and luggage storage is available.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 6

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Studio Suite

1 × Sofa bed / 1 × Queen bed25 ㎡up to 4

This air-conditioned studio is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with an inner courtyard view. The unit has 2 beds.

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Privilege Double Room

1 × Double bed20 ㎡up to 2

This double room features a flat-screen TV.

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Standard Double Room, 2 Twin Beds

2 × Twin bed20 ㎡up to 2

2 Twin Beds215 sq feet Internet - Free WiFi Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator, coffee/tea maker, and electric kettleSleep - Pillowtop bed, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

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Standard Double Room

1 × Double bed18 ㎡up to 2

Offering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as an inner courtyard view. The unit offers 1 bed.

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Standard Twin Room

2 × Twin bed18 ㎡up to 2

This double room features a cable TV and a seating area.

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Studio, 1 Double Bed

1 × Double bedup to 4

1 Double BedLayout - Bedroom Internet - Free WiFi Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator, coffee/tea maker, and electric kettleSleep - Pillowtop bed, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Safe, desk, and phone; rollaway beds (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on request, no cribs (infant beds) availableNon-Smoking

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Nearby & map

DiningSights

[aend]

Modern Cuisine, Creative · ★ Michelin

€€€€

The clean, minimalist design immediately catches the eye, as do the striking brick arches overhead. Seated at attractive solid wood tables in a pleasantly relaxed setting, diners have a clear view into the open kitchen – and they can see just how dedicated Fabian Günzel and his team are! The pared-down interior is reflected in the numerous modern and creative courses of the set menu. The wonderfully succulent charcoal-grilled Atlantic turbot is an excellent example of the emphasis placed on premium ingredients – delicately aromatic and perfectly seasoned, it is served alongside lightly sautéed

283m

Herzig

Modern Cuisine, Creative · ★ Michelin

€€€€

Sören Herzig's restaurant is located in the 15th district, on the ground floor of the historical Dorotheum-Fünfhaus (previously a pawnshop). In this listed building dating back to the 1920s, the dining space was once an auction hall and has a minimalist, industrial-style atmosphere that is reminiscent of a New York gallery – relaxed and distinctively stylish. Gorgeous hardwood flooring, comfortable designer chairs and artwork by the likes of Peter Jellitsch and Clemens Wolf underscore the tastefully chic interior. The spectacular rooftop terrace affords breathtaking views, making it an ideal s

1.9km

Doubek

fine_dining · ★★ Michelin

€€€€

Partners Stefan Doubek and Nora Pein offer a one-of-a-kind dining experience. The open kitchen is the beating heart of this restaurant and is the perfect stage for the chef-patron. Food is cooked using four fire sources, and every dish is crafted with meticulous precision and attention to detail, showcasing a distinctive identity with subtly integrated Japanese influences. Only the finest ingredients that the market has to offer are used. The dishes may appear simple at first glance, but they are the result of days or even months of preparation. They are entirely unembellished, focusing solely

2.5km

Chez Bernard

French Contemporary · Bib

€€

Close to the Mariahilfer Straße shopping drag, on the seventh floor of the chic MOTTO boutique hotel, this restaurant has really distinctive architecture. The tasteful upscale interior will appeal to diners, as will the pleasantly lounge-like atmosphere, complemented by an interesting bar. The food is straightforward and unpretentious. Try one of their "all-time classics" such as bouillabaisse or steak tartare. Or perhaps coq au vin rouge, followed by crème brûlée? One floor up is the rooftop terrace, which boasts a magnificent view, and, although it only serves a smaller menu, it really is th

1.1km

Z'SOM

Modern Cuisine, South American · ★ Michelin

€€€€

The name "Z'SOM" (meaning "together") conjures up a sense of community and culinary delight in a sociable and relaxed atmosphere. Your friendly hosts Judith Lergetporer and Diego Briones really put their heart and soul into this place. While she presides over the restaurant floor, welcoming guests with warmth and charm, he is at work in the open kitchen, skilfully incorporating his Chilean roots and international experience into original, flavourful and sophisticated dishes. Think premium-quality wild prawns with Amarillo chilli, succulent pigeon à la royale or delicious lavender ice cream inf

2.5km

Rosi

Creative, Austrian · Bib

€€

A cool concept that attracts guests all day long. On Fridays, they serve up a cosy breakfast; Saturday is dedicated to the "Rosi Brunch Club", with a menu that changes every week; on Thursday and Friday lunchtimes, there is an affordable daily special. In the evening from Wednesday to Saturday, sharing is the name of the game. The interesting menu includes a surprise "Chef's Choice" (if ordered by the whole table), otherwise, you can make your own choice of delicious, modern and creative dishes to share (eg wild broccoli, grilled over charcoal, with kimchi hollandaise). The food is predominant

1.4km

Glasswing by Alexandru Simon

fine_dining · ★ Michelin

€€€€

Chef Alexandru Simon and his team present thoughtfully composed dishes rooted in classic French culinary tradition, meticulously prepared yet never overwrought, and balanced perfectly in flavour. Carefully selected ingredients are given space for their aromas to unfold fully. The regularly changing seven-course set menu features memorable creations such as tortelloni with Swiss chard, sea urchin bisque, hoshigaki and XO sauce, or celery with dulce de leche, coffee and pickled quince – each course enhanced by the astutely curated wine pairings courtesy of maître d' and sommelier Max Populorum a

2.6km

Steirereck im Stadtpark

Creative, Contemporary · ★★★ Michelin

€€€€

The architecture is the first thing you notice! Located in the Stadtpark, the building has a futuristic feel. The interior is bright and airy, featuring clean lines and elegant modern design; you can look into the kitchen through the pass. The clever division of the space into different wings creates a calm and relaxed atmosphere. The exceptional politeness and utmost professionalism of the service team ensure that you feel welcome and comfortable from the moment you arrive. Special mention goes to Birgit Reitbauer, an exemplary hostess, and sommelier René Antrag, for his superb wine recommend

3.4km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Mercure Hotel Raphael Wien

Guest scores & sentiment

Room types · 6

Studio Suite

Privilege Double Room

Standard Double Room, 2 Twin Beds

Standard Double Room

Standard Twin Room

Studio, 1 Double Bed

Facilities · 41

Nearby & map