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GRAND BASE Iolani

★★★·8.5/ 10Recommended
·Hotels
📍Noguchi Motomachi 4-8 · Beppu ↗
📞+819229224
Air conditioningFamily roomsStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedAll 28 facilities +
Review
Official

In addition, Wi-Fi access is offered at the establishment's common spaces. There is no 24-hour reception. Travellers arriving by car will appreciate parking available at Grand Base Iolani. Additional fees may apply for some services.

04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests consistently praise the spacious, well-equipped rooms, convenient location near Beppu Station, quiet neighborhood, and good value. Common complaints involve unreliable self-check-in tablets, limited on-site staff causing slow responses, scarce parking, inconsistent housekeeping, noticeable noise between floors, and occasional maintenance issues.

Dimension scores · cross-source

Surroundings8.6
Value8.5
Rooms8.3
Facilities8.3
Cleanliness8.3
Service8.1
Location8.1
Wi-Fi6.5
＋ PraisedSpacious and comfortable rooms · Well-equipped with appliances · High cost-performance ratio · Convenient and quiet location
－ ComplaintsHygiene and cleaning issues · Poor facility maintenance · Limited parking spaces · Average soundproofing

KEYSuitable for travelers seeking spacious apartment-style stays near the station. Book early for parking, verify check-in instructions, and manage expectations regarding soundproofing and deep cleaning.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? How is the nearby transportation?＋
Very convenient, just 300m from Beppu Station near Beppu Tower and Art Museum. Quiet neighborhood with a location score of 8.1/10.
roomAre the rooms well-equipped? Suitable for long stays?＋
Yes. Each unit has a fully equipped kitchen, washing machine, TV, and private bathroom with a hot tub. Spacious rooms (score 8.3) are ideal for families or long stays.
familyIs this hotel suitable for family trips?＋
Highly suitable. 52 family guests praised spacious rooms, proximity to the station, and quiet surroundings. Kitchen and laundry facilities are very practical for families with children.
pros_consWhat are the main pros and cons of the hotel?＋
Pros: Spacious rooms, high value (8.5), convenient location, well-equipped. Cons: Unreliable self-check-in, limited staff, scarce parking (3 spots), poor soundproofing, and inconsistent cleaning.
policyWhat are the check-in/out times? Is parking available?＋
Check-in is at 15:00 and check-out at 10:00. Parking is available but extremely limited (only 3 spots on a first-come, first-served basis).
serviceIs the service response fast?＋
Service score is 8.1, but mixed. While generally friendly, unreliable self-check-in tablets and limited front desk staff can cause slow responses.
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