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Tongli Lake Resort Phase II

★★★★·9.0/ 10Excellent
·Hotels
2012 opened · 2012 renovated· 253 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolLift / ElevatorLuggage storageAll 27 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi and car hire at the resort ensure effortless exploration of Suzhou. The resort offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the resort's tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. The resort is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at resort are equipped with blackout curtains and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Tongli Lake Resort Phase II. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at resort to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Indulge in the numerous pursuits available at Tongli Lake Resort Phase II. Treat and spoil yourself by stopping at massage, spa and sauna for a memorable experience. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by resort and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 98 guest reviews · multi-source · as of 2026-07-20

Guests highly praise the attentive service, extensive family-friendly facilities, and spacious Phase II rooms near Tongli Ancient Town. The lakeside setting is a plus. Main drawbacks include inconsistent dining quality, aging Phase I facilities, long check-in queues during peaks, toddler-focused kids’ play areas, and limited nearby commercial options.

Dimension scores · cross-source

Service9.6
Surroundings9.6
Cleanliness9.4
Rooms9.2
Location9.2
Facilities9.2
Value8.6
PraisedExceptional child-centric service · Comprehensive and popular kids' facilities · Thoughtful personalized care (e.g., birthday surprises) · Lake view scenery and convenient location
ComplaintsMediocre dining taste or outdated restaurant environment · Some play facilities are old or damaged · Low efficiency during peak check-in times · Poor experience in some Phase II areas (e.g., paid items)

KEYIdeal for families with young children. Choose Phase II rooms, avoid holiday peaks, and expect modest dining quality and limited nearby amenities.

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