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Pan Pacific Orchard

★★★★★·9.4/ 10Excellent
PPan Pacific Hotels & Resorts·GHA DISCOVERY·Hotels
2023 opened · 2023 renovated· 347 rooms· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolAll 60 facilities +
Review
Official

Pan Pacific Orchard is one of the Prix Versailles World’s Most Beautiful Hotels, recognised with multiple accolades for its excellence in both design and hospitality. Lush with over 12, 000sqm of foliage, this urban oasis redefines the Orchard Road skyline with its iconic biophilic architecture. The 343-key hotel boasts four nature-inspired vertical terraces—Forest, Beach, Garden, and Cloud—each offering a differentiated experience across unique environments. Guests staying in selected room and suite tiers can also enjoy access to the Pacific Club Lounge, which encompasses exclusive privileges. At the Forest Terrace, enjoy vibrant Mediterranean cuisine at signature restaurant Mosella, or savour local delights at alfresco lounge Pacific Breeze. The Beach Terrace delivers a resort-like escape in the city with its stunning lagoon pool, and a holistic range of wellness facilities such as St. Gregory Spa, a fully-equipped indoor gym, and an outdoor gym. The Garden Terrace features a manicured lawnscape alongside premium wine lounge, Park90, while at the top, the Cloud Terrace houses Singapore’s highest pillarless ballroom, the Claymore Ballroom.

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Guest scores & sentiment

From 766 guest reviews · multi-source · as of 2026-07-03

Guests praise the stunning design, pool views, and exceptional staff service, with breakfast highly rated. Common complaints include small room sizes, limited storage, QR code ordering glitches, laundry policy confusion, and noise from weddings.

Dimension scores · cross-source

Location9.4
Cleanliness9.3
Surroundings9.2
Service9.1
Facilities9.0
Value8.9
PraisedExcellent facilities and design · Thoughtful celebration services · Rich breakfast and dining · Convenient location
ComplaintsDisorganized check-in process · Inconsistent staff service · Room facility or type issues · Small rooms with poor value

KEYIdeal for design-focused travelers. Book larger rooms for space; expect potential wedding noise; verify room service tech functionality beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?
Located in the heart of Orchard Road with a 9.4 location score, it offers excellent transport links and easy access to shopping and dining.
diningHow is the breakfast quality and which restaurants are recommended?
Breakfast is highly rated. We recommend Mosella for Mediterranean-Peruvian cuisine, Florette for champagne, and Pacific Breeze for all-day refreshments.
familyIs this hotel suitable for families? What facilities are available?
It welcomes children and features unique tropical terraces and pools. Family rooms are available, though some guests noted the pool water can be cool.
businessIs it convenient for business travel? How are the rooms?
The prime location is great for business. While some appreciate spacious rooms, others reported AC noise and inconsistent shower temperatures.
coupleWhat are the highlights for couples staying here?
Couples love the stunning design, pool views, and exceptional staff service. The St. Gregory Spa offers a perfect setting for relaxation.
roomHow are the room size and storage space?
A common complaint is that some rooms are small with limited storage and no fridge. Design is praised, but space may be tight for some guests.
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Pan Pacific Orchard · Hotel insights | FlyerKey