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Hampton Inn & Suites Nashville Franklin

★★★·8.9/ 10Recommended
HHampton by Hilton·Hilton Honors·Hotels
1996 opened · 2006 renovated· Check-in 04:00 PM / out 11:00 AM
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsAll 59 facilities +
Review
Official

At Hampton Inn & Suites Nashville/Franklin (Cool Springs), exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Continuously receive the support you require through front desk amenities such as luggage storage and safety deposit boxes. At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. Desire to unwind? Make the most of your visit at Hampton Inn & Suites Nashville/Franklin (Cool Springs) with accessible amenities such as daily housekeeping. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A few chosen rooms are equipped with daily newspaper, television and in-room video streaming to ensure guest amusement. In certain chosen rooms, instant tea is conveniently available for your use. At Hampton Inn & Suites Nashville/Franklin (Cool Springs), select bathrooms are equipped with a hair dryer to enhance your comfort during your stay. At Hampton Inn & Suites Nashville/Franklin (Cool Springs), each day commences with a scrumptious breakfast offered at no additional cost. At Hampton Inn & Suites Nashville/Franklin (Cool Springs), guests can take pleasure in the delightful recreational amenities provided for their entertainment. At Hampton Inn & Suites Nashville/Franklin (Cool Springs), a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise friendly staff, spacious clean rooms, and convenient mall location. Breakfast is varied but chaotic during peaks. Complaints include highway noise, maintenance issues like AC failure, and outdated facilities.

Dimension scores · cross-source

Location9.2
Cleanliness9.0
Service8.8
Facilities8.6
Surroundings8.6
Value8.0
PraisedExcellent location · Great breakfast · Friendly and helpful staff · Clean and tidy rooms
ComplaintsHighway noise disturbance · AC issues or noise · Receipt issuance issues · Construction noise disruption

KEYGood for families/shoppers. Request non-highway rooms, avoid peak breakfast times, and verify amenities.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? What is nearby?
With a location score of 9.2, it is near a mall and a short drive from downtown. However, some guests report highway noise.
diningHow is the breakfast? Any tips?
Breakfast is free and varied, with smoothies highly praised. However, service can be chaotic during peak hours due to slow restocking.
businessIs this hotel suitable for business travelers?
Yes, highly rated by business travelers for its proximity to commercial areas, clean rooms, and professional service. Business center and express check-in are available.
familyIs it convenient for families with children?
Pets are allowed, and family rooms are available. Families appreciate spacious suites and personalized front desk service, though some may experience noise.
roomWhat are the room facilities like? Any downsides?
Rooms are spacious and clean with AC and coffee makers. However, some guests report aging facilities, AC malfunctions, or elevator issues.
serviceHow is the level of service?
Service scores 8.8, with guests praising friendly and professional staff. However, some couples noted occasional coldness at the front desk.
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