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Pier 5 Hotel Baltimore

★★★★·8.7/ 10Recommended
·Hotels
📍711 Eastern Avenue · Baltimore ↗
📞+14105392000·Official site ↗
1 rooms
Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingAll 52 facilities +
Review
Official

Welcome to the Pier 5 Hotel Baltimore. Set on the Inner Harbor, this vibrant hotel is a quick walk to major offices and the Baltimore Convention Center, and close to attractions, shops, sports venues and restaurants. Stroll along the harbor or sail away on the Baltimore Water Taxi, which stops at the hotel. Pier Six Pavilion and the National Aquarium are next door. Our 66-room boutique hotel includes bold guest rooms with custom furniture, oversized vanities, an HDTV and WiFi access. Upgraded rooms have furnished balconies and/or harbor views. Choose a suite for a living area, private bedroom and second HDTV – some have an entertainment center, sofa seating for 8, a fridge and microwave. For the ultimate stay, book the 1, 900 sq. ft. Presidential Suite with hot tub®, Swiss shower and panoramic harbor views. Enjoy a fresh start with breakfast, and dine at our world-class restaurants. Ruth's Chris Steakhouse serves tantalizing steaks and award-winning wines, and McCormick & Schmick's offers premium seafood and cocktails, plus waterfront patio dining. The hotel also hosts interactive food and beverage experiences Monday-Saturday. Plan a meeting or celebration in modern event space with natural light and panoramic views of the harbor. Whether a power lunch or grand reception, we have waterfront terraces and flexible ballrooms to accommodate up to 300 guests.

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Guest scores & sentiment

From 569 guest reviews · multi-source · as of 2026-07-04

Guests praise the prime location and friendly staff but frequently complain about outdated facilities, poor maintenance (water pressure, lighting, odors), and noise. High parking fees and mediocre breakfast value detract from the experience.

Dimension scores · cross-source

Location9.6
Service8.6
Cleanliness8.2
Surroundings8.2
Facilities8.0
Value7.6
＋ PraisedExcellent location near attractions · Friendly and helpful staff · Spacious and comfortable rooms · Beautiful harbor views
－ ComplaintsAging facilities or defects · Breakfast poor value · Odors or cleanliness issues · Expensive parking

KEYSuitable for location-focused travelers. Expect aging facilities, verify balcony views and parking details, and avoid weekend noise peaks.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?＋
The location is excellent (9.6/10), situated by the waterfront near Inner Harbor and the Aquarium, with easy walking access to popular attractions.
serviceWhat is the service attitude like?＋
Service scores high at 8.6/10. Guests praise the friendly, enthusiastic, and professional staff, including personalized concierge services for tours and dining.
roomWhat is the condition of the rooms? Any common issues?＋
Rooms are generally spacious and clean, but facilities are dated. Common issues include worn carpets/furniture, odors, water pressure problems, and AC noise.
diningAre breakfast and dining options plentiful?＋
On-site dining includes Ruth's Chris and McCormick & Schmick's. However, guests note low value for breakfast, inconsistent availability, and potential extra charges.
policyWhat are the check-in and check-out times?＋
Check-in is after 16:00 and check-out is before 12:00. Express check-in/out, cashless payment, and contactless options are available.
facilityAre pets allowed? Is there parking?＋
Yes, pets are allowed and accessibility features are available. Parking is offered, but guests often cite high fees and confusing processes.
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