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Holiday Inn Express Hickory - Hickory Mart by IHG

★★·9.4/ 10Excellent
HHoliday Inn Express·IHG One Rewards·Hotels
1992-02-13 opened· 86 rooms
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageAll 44 facilities +
Review
Official

Let me be the first to welcome you..........(use name) - I hope you’ll have some time to enjoy a visit to one of our wonderful local restaurants in Hickory during your stay. - During your visit, I hope you will start your day with a cup of our signature coffee featured in our free, daily breakfast buffet. - Take an evening to enjoy a play at our local theatre! - I just want to remind you that the hotel offers high-speed wireless Internet throughout the hotel. We have the fastest connection in the city! - Remember, if you have an early meeting, we offer complimentary coffee in the lobby every morning.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 180 guest reviews · multi-source · as of 2026-07-18

Guests consistently praise the hotel’s recent updates, spotless and spacious rooms, and exceptionally friendly staff. The complimentary breakfast receives standout acclaim for its variety and quality. Main drawbacks involve inconsistent soundproofing, with some rooms affected by street or neighbor noise. A few guests reported dampness or musty odors in certain rooms, alongside occasional housekeeping oversights and limited breakfast stock. Overall, it remains a highly rated, comfortable stay.

Dimension scores · cross-source

Rooms9.3
Cleanliness9.3
Service9.2
Surroundings9.2
Location9.1
Facilities9.0
Value8.6
Wi-Fi7.0
PraisedFriendly and professional staff · Excellent and varied breakfast · Clean and tidy rooms · Convenient location
ComplaintsStreet noise · Dated or broken facilities · Hygiene issues · Poor soundproofing from traffic/noise

KEYIdeal for business travelers, furniture shoppers, and families. Request high-floor or interior rooms for better silence, and verify ventilation if sensitive to humidity.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and nearby transportation?
Situated off Highway 70 near I-40 and the Furniture Mart, it offers easy access to local attractions. With a location score of 9.1 from 180 reviews, guests consistently praise its convenient transportation.
diningWhat is the breakfast situation and quality like?
The complimentary breakfast is a standout feature with excellent variety and quality, especially the fresh coffee and cinnamon rolls. While occasionally limited during peak hours, it maintains a 99% recommendation rate.
familyIs this hotel suitable for families, and what child-friendly facilities are available?
Highly suitable for families, as children are allowed and family rooms are available. Rooms are spacious (rated 9.3) with fridges and coffee makers. Family guests praised the comfort, though soundproofing varies.
businessWhat are the advantages for business travelers, and are office facilities complete?
Business travelers highly appreciate the prime location and recently renovated environment. The hotel features a business center, meeting rooms, free wired internet, and cashless payment options for efficient stays.
pros_consWhat is the overall room experience, and what are the main pros and cons?
Pros include recently updated, spacious rooms with exceptional cleanliness (9.3) and comfortable bedding. Cons involve inconsistent soundproofing in street-facing rooms, occasional dampness, and uneven AC ventilation.
serviceHow is the level of service at the hotel?
With a service score of 9.2, guests consistently praise the staff for being friendly and professional across 180 reviews. While late-night front desk interactions occasionally need improvement, overall reputation is excellent.
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