Guest scores & sentiment

From 77 guest reviews · multi-source · as of 2026-07-21

Guests praise the excellent location, tranquility, and friendly staff. Major complaints focus on severe facility deterioration, closed restaurant, missing room amenities (fridge/coffee maker), hard beds, poor hygiene (mold, insects), and inadequate pool maintenance, raising concerns about value.

Dimension scores · cross-source

Wi-Fi8.8

Location8.7

Service8.6

Cleanliness7.6

Rooms7.4

Value7.2

Facilities6.7

Surroundings6.6

＋ PraisedExcellent location · Quiet and peaceful · Friendly staff · Prime location

－ ComplaintsOutdated facilities needing renovation · Lack of fridge/coffee maker · Poor pool/surroundings hygiene · Closed restaurant/no food service

KEYSuitable for those prioritizing location and quiet over amenities. Check room hygiene carefully, expect old facilities and pests.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?＋

Guests highly praise the excellent location (8.7/10), near attractions and a golf club, making it convenient for exploring Cabo Rojo.

serviceWhat is the staff service like?＋

Service is highly rated (8.6/10). Guests consistently mention the friendly, helpful staff who assist with tour arrangements.

roomAre room amenities complete? Is there a fridge or coffee maker?＋

Facilities are severely outdated. Many guests report missing fridges/coffee makers, hard beds, and hygiene issues like mold or insects.

diningDoes the hotel offer breakfast and dining?＋

Continental breakfast is served on weekends. However, the restaurant is often closed, and in-room dining is limited due to missing appliances.

facilityWhat is the condition of the pool and public areas?＋

Pool maintenance is poor, with low environment scores (6.6/10). Guests complain about dirty pools and lack of upkeep despite the tropical garden.

familyIs this hotel suitable for families?＋

Children are allowed with kid meals available. However, outdated facilities, hygiene concerns, and uncomfortable beds may affect family comfort.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Large Double Room

2 × Double bed29 ㎡up to 4

Extra spacious room equipped with a fridge. Please note that the rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).

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Deluxe Room

2 × Double bed / 1 × Extra-large double bed (Super-king size)22 ㎡up to 4

These rooms are located on the first, second and third floors and offer views of the pool. Some rooms are adapted for wheelchair users.

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Deluxe Double Room

2 × Double bed / 1 × Extra-large double bed (Super-king size)20 ㎡up to 4

Located on the 2nd floor, this spacious room features a pool view.

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Facilities · 34

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningSwimming poolBBQ facilitiesSafety deposit boxFax/photocopyingFacilities for disabled guestsParkingTerraceKid mealsEvening entertainmentLower bathroom sinkFruitsInternet accessJapanese gardenExercise/lap poolOffsite parking discounted rates availableBulk dispenser for toiletriesPool sun loungersPool waterfallPrivate picnicsReception hallSecured parkingBeach umbrellasATM/bankingSwimming nearbyWine release eventsFree wired internetGolfing on siteHousekeeping on requestNon-smoking roomsRestaurantTour deskWheelchair accessible