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The Westin New York Grand Central

★★★★·8.8/ 10Recommended
WWestin Hotels & Resorts·Marriott Bonvoy·Hotels
1981 opened · 2012 renovated· Check-in 04:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxAll 53 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at The Westin New York Grand Central. Car hire offerings at the hotel enhance the ease of discovering New York (NY). Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out and safety deposit boxes. For extended visits or whenever required, the dry cleaning service ensures your preferred travel garments remain fresh and accessible. Craving relaxation? Make the most of your stay at the The Westin New York Grand Central with convenient amenities like room service and daily housekeeping at your disposal. At The Westin New York Grand Central, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Certain rooms offer in-room amusement features such as the cable TV for your enjoyment. In select rooms at the hotel, instant tea is available for those moments when it seems necessary. Essential restroom facilities are equally significant, and at the hotel, some visitor bathrooms offer a hair dryer to enhance your experience. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 597 guest reviews · multi-source · as of 2026-07-06

Guests praise the prime location, friendly staff, and comfortable rooms. Common complaints include long elevator waits, crowded breakfast areas, and maintenance issues like noise and WiFi. Some dislike resort fees and parking costs.

Dimension scores · cross-source

Location9.4
Cleanliness9.0
Surroundings8.8
Service8.2
Facilities8.2
Value8.0
Rooms7.6
PraisedPrime location · Exceptional staff service · Comfortable and clean rooms · High-quality breakfast
ComplaintsLong breakfast queues · Slow elevators · Poor soundproofing · Dated facilities

KEYIdeal for those valuing location and service. Expect elevator waits, extra fees, and check room details.

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