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DoubleTree By Hilton Kuala Lumpur

★★★★·9.4/ 10Excellent
DDoubleTree by Hilton·Hilton Honors·Hotels
2010 opened · 2010 renovated· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageExpress check-in/check-outAll 51 facilities +
Review
Official

At DoubleTree by Hilton Kuala Lumpur, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature blackout curtains and air conditioning to ensure your comfort and convenience. A number of rooms feature television for guest amusement and enjoyment. In certain rooms, the hotel offers visitors access to instant tea and mini bar. DoubleTree by Hilton Kuala Lumpur offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at DoubleTree by Hilton Kuala Lumpur, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At DoubleTree by Hilton Kuala Lumpur, experience the ease of having groceries brought straight to your accommodation through their efficient service. At DoubleTree by Hilton Kuala Lumpur, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the exceptional staff service, extensive breakfast, and prime location. Common complaints include confusing check-in procedures, aging facilities, occasional HVAC issues, and rare but severe power outages.

Dimension scores · cross-source

Surroundings9.2
Cleanliness9.1
Service9.0
Location9.0
Facilities8.9
Value8.7
Rooms8.3
PraisedEnthusiastic and professional staff · Extensive and delicious breakfast · Excellent Executive Lounge experience · Convenient location
ComplaintsLong check-in queues · Poor sound insulation · Aging facilities · Occasional power outages

KEYIdeal for service-focused travelers. Avoid low floors for noise; consider facility age and potential power outages.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?
Located in the Golden Triangle, it is a 5-minute walk from Ampang Park LRT Station and connects to Intermark Mall. Guests rate the location 9.0/10 for its convenience.
diningAre the breakfast and dining options extensive?
Yes, guests highly praise the extensive and delicious breakfast buffet. The on-site restaurant, bar, and executive lounge are popular, though the lounge can be crowded on weekends.
familyIs this hotel suitable for families? What child-friendly facilities are available?
Highly suitable. Children are allowed, and supervised activities are available. The outdoor saltwater pool is a highlight, and the mall connection offers convenient family leisure.
businessWhat are the advantages for business travelers?
Excellent location near transit and malls. Rooms are spacious with professional staff. Despite occasional network issues, the high value (8.7) and service scores (9.0) are appreciated.
coupleHow is the experience for couples? Is the environment quiet?
Overall good with clean rooms. However, some rooms may have elevator or train noise, and unclear lobby signage can cause congestion. Quiet-sensitive guests should communicate in advance.
roomHow are the room facilities? Anything to note?
Rooms feature 32-inch TVs, rain showers, and plush pillows (score 8.3). Some report aging facilities or occasional HVAC/hot water issues, but cleanliness is excellent (9.1).
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