Search cities, hotels, brands…
1 / 24

The Sultan Hotel & Residence Jakarta

★★★★·8.4/ 10Recommended
·Hotels
1976 opened · 2012 renovated· 705 rooms· Check-in 02:00 PM / out 12:00 PM
Express check-outMeeting roomsFitness facilitiesHealth clubFull-service spa24-hour front deskAll 44 facilities +
Review
Official

The Sultan Hotel & Residence Jakarta offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Taxi and car hire offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Jakarta. Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours. Traveling with minimal baggage is achievable at The Sultan Hotel & Residence Jakarta, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Each accommodation at The Sultan Hotel & Residence Jakarta is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers blackout curtains and air conditioning for guest convenience and satisfaction. At The Sultan Hotel & Residence Jakarta, uniquely crafted rooms provide various layout choices, featuring spaces equipped with separate living room and balcony or terrace. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker and mini bar at your disposal. The Sultan Hotel & Residence Jakarta offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Immerse yourself in the executive lounge, where exceptional amenities and lavish surroundings await you. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. No matter your specific dietary needs, rest assured that The Sultan Hotel & Residence Jakarta provides an array of halal choices to ensure your dining experience is nothing short of delightful. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. The Sultan Hotel & Residence Jakarta provides a superb assortment of leisure amenities for guests to enjoy. Unwind after a long day by stopping by massage and spa to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

04

Guest scores & sentiment

From 270 guest reviews · multi-source · as of 2026-07-11

Guests praise friendly staff, spacious clean rooms, and strategic quiet location. Main complaints involve aging facilities, odors, maintenance issues, inconsistent breakfast quality, and restricted access.

Dimension scores · cross-source

Value9.0
Service9.0
Location9.0
+ PraisedEnthusiastic and professional staff · Spacious and clean rooms · Rich and delicious breakfast options · Comfortable pool and environment
- ComplaintsFacilities appear somewhat dated · Confusing hotel entrance · Older building appearance · Occasional odors

KEYSuitable for those valuing service and location. Check room condition beforehand; sensitive to aging facilities should be cautious.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?+
Centrally located with a strategic, quiet atmosphere near GBK and MRT stations, praised for easy city exploration.
diningWhat are the breakfast and dining options?+
Offers a highly rated, abundant paid breakfast. Features Nan Xiang Chinese restaurant, 3 bars/lounges, and 24-hour room service.
familyIs this hotel suitable for families?+
Despite having a playground, policy states children are not allowed. Families should verify this restriction before booking.
businessWhat advantages do business travelers get here?+
Highly praised for proximity to GBK/MRT, spacious environment, and full meeting facilities. Dining and responsive service suit efficient business trips.
coupleHow is the experience for couples?+
Couples praise the location, clean rooms, and abundant breakfast. Exceptional service from named staff leads to high satisfaction and return intent.
roomWhat is the condition of the rooms? Any pros or cons?+
Pros include spacious and clean rooms. Cons involve aging facilities, potential odors, or malfunctions in some rooms. Inspect upon arrival.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →