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Best Western Plus Hotel Universo

Name: Best Western Plus Hotel Universo
Address: Via Principe Amedeo 5B, Rome, IT

★★★★·8.8/ 10Recommended

BBest Western Plus·Best Western Rewards·Hotels

📍Via Principe Amedeo 5B · Rome ↗

📞+3906476811·Official site ↗

1932 opened · 2009 renovated· 198 rooms· Check-in 02:00 PM / out 11:00 AM

Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 45 facilities +

Review

Official

At Best Western Plus Hotel Universo, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Discover the wonders of Rome with ease by utilizing the services provided by taxi and shuttle. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at Best Western Plus Hotel Universo come furnished with air conditioning to cater to your needs and comfort. A few accommodations at Best Western Plus Hotel Universo also include unique design elements like a separate living room. A number of rooms feature cable TV for guest amusement and enjoyment. In certain rooms, the hotel offers visitors access to a coffee or tea maker, instant tea and mini bar. Best Western Plus Hotel Universo offers a hair dryer and toiletries in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Best Western Plus Hotel Universo, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Best Western Plus Hotel Universo, affordable refreshments are available 24/7 through the convenient vending machines on-site. At Best Western Plus Hotel Universo, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by visiting the steam room situated precisely at the hotel. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

Guest scores & sentiment

From 597 guest reviews · multi-source · as of 2026-07-04

Guests praise the convenient location near Termini, spacious clean rooms, friendly staff, and excellent breakfast. Complaints focus on inconvenient room layouts (loft style), occasional AC/Wi-Fi issues, poor rooftop lounge experience, forced tips, booking cancellations, and safety concerns.

Dimension scores · cross-source

Location9.0

Cleanliness8.5

Value8.0

Service8.0

Facilities7.9

Rooms7.7

＋ PraisedExcellent location near station · Spacious and clean rooms · Comfortable bathroom facilities · Friendly staff

－ ComplaintsPoor soundproofing · Aging facilities · Booking mismatches · Occasional overbooking

KEYSuitable for travelers valuing transport and breakfast. Avoid loft rooms, check AC/Wi-Fi, beware of pickpockets and extra fees.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? How far is it from the station?＋

The location is excellent, near Rome's Termini Station with high convenience. It scores 9.0/10 for location, praised by guests for accessibility.

diningHow is the breakfast? Are there vegetarian or special diet options?＋

Breakfast is abundant and delicious, featuring Italian coffee and international cuisine. Special diet menus are available upon request.

facilityDoes the hotel have a gym or spa center?＋

Yes, it features a well-equipped gym and a rooftop terrace. Guests can access the wellness center with sauna and Turkish bath for relaxation.

roomAre the rooms spacious? How is the soundproofing?＋

Rooms are generally spacious and clean, but some layouts (like lofts) are inconvenient. Soundproofing varies, with some noise complaints from corridors or streets.

serviceIs the staff service friendly?＋

Staff are generally praised for being friendly and professional. Service dimension scores 8.0/10, though isolated negative experiences exist.

policyWhat are the check-in/out times? Are pets allowed?＋

Check-in is at 14:00 and check-out at 11:00. Pets are allowed, and express services are available. Wheelchair accessibility is also provided.

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Room types · 13

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Superior Family Room

2 × Twin bed / 1 × Extra-large double bed (Super-king size)48 ㎡up to 6

Offering free WiFi, this family room has a 42" flat-screen satellite TV, mini-bar, tea and coffee facilities. Connecting rooms. Free late check-out service is available.

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Junior Suite, 1 King Bed

1 × King bed40 ㎡up to 3

1 King Bed431 sq feet Layout - Bedroom and sitting areaInternet - Free WiFi Entertainment - 32-inch flat-screen TV with digital channelsFood & Drink - Electric kettle, minibar (fees may apply), and 24-hour room serviceSleep - Memory foam bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingSmoking And Non-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

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Junior Suite - Split Level

1 × Extra-large double bed (Super-king size)38 ㎡up to 3

Offering free WiFi, this modern room has a 50" smart TV, free mini-bar, tea and coffee facilities. The private bathroom comes with bathrobes and slippers.

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Deluxe King Room

1 × Extra-large double bed (Super-king size)30 ㎡up to 2

Offering free WiFi, this split-level room has a 40" smart TV, a bottle of water, tea and coffee facilities. The private bathroom comes with bathrobes and slippers.

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Family Room, Multiple Beds, Connecting Rooms

1 × King bed / 2 × Twin bed24 ㎡up to 6

1 King Bed and 2 Twin Beds258 sq feet Layout - Bedroom Internet - Free WiFi Entertainment - 32-inch flat-screen TV with digital channelsFood & Drink - Electric kettle, minibar (fees may apply), and 24-hour room serviceSleep - Memory foam bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Comfort King Room

1 × Twin bed / 1 × Extra-large double bed (Super-king size)23 ㎡up to 3

Offering free WiFi, this modern room has a 42" flat-screen satellite TV, mini-bar, tea and coffee facilities. The private bathroom comes with free toiletries.

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Comfort Room, Multiple Beds

1 × King bed / 1 × Twin bed23 ㎡up to 3

1 King Bed and 1 Twin Bed248 sq feet Layout - Bedroom Internet - Free WiFi Entertainment - 32-inch flat-screen TV with digital channelsFood & Drink - Electric kettle, minibar (fees may apply), and 24-hour room serviceSleep - Memory foam bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)Practical - Safe, laptop workspace, and phone; cribs (free) available on requestComfort - Air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds availableSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Superior King Room

1 × Extra-large double bed (Super-king size)21 ㎡up to 2

Offering free WiFi, this larger room has a 42" flat-screen satellite TV, mini-bar, tea and coffee facilities. The private bathroom comes with bathrobes, slippers and free toiletries.

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Comfort King Room

1 × Twin bed / 1 × Extra-large double bed (Super-king size)20 ㎡up to 2

Offering free WiFi, this modern room has a 32" flat-screen satellite TV, mini-bar, tea and coffee facilities. The private bathroom comes with free toiletries.

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Comfort Twin Room

2 × Twin bed20 ㎡up to 2

Offering free WiFi, this modern room has 42" flat-screen satellite TV, mini-bar, tea and coffee facilities. The private bathroom comes with free toiletries.

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Small Double Room with French Bed

1 × Double bed15 ㎡up to 2

Offering free WiFi, this small and modern room has a "French size" bed, 42" flat-screen satellite TV, mini-bar, tea and coffee facilities. The private bathroom comes with free toiletries.

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Standard Room, 1 Twin Bed

1 × Twin bed13 ㎡up to 1

1 Twin Bed140 sq feet Layout - Bedroom Internet - Free WiFi Entertainment - 32-inch flat-screen TV with digital channelsFood & Drink - Electric kettle, minibar (fees may apply), and 24-hour room serviceSleep - Memory foam bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)Practical - Safe, laptop workspace, and phone; cribs (free) available on requestComfort - Air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds availableSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Standard Single Room

1 × Twin bed13 ㎡up to 1

Offering free WiFi, this modern room has a 42" flat-screen satellite TV, mini-bar, tea and coffee facilities. The private bathroom comes with free toiletries.

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Nearby & map

DiningSights

INEO

International, Creative · ★ Michelin

€€€€

On the dramatic semicircular sweep of Piazza della Repubblica, the entrance beneath the travertine porticoes stands adjacent to that of the Anantara Palazzo Naiadi hotel, which in effect houses the restaurant. The interiors, luxurious and bathed in soft light, captivate through their elegance and atmosphere. The cooking rises to considerable heights thanks to chef Heros De Agostinis, a genuine globetrotter who draws upon his travels and the experience accumulated in some of the most prestigious three-starred restaurants. His dishes are refined yet intense in flavour, with an intelligent use of

245m

Moma

Creative, Modern Cuisine · ★ Michelin

€€€

At lunchtime, enjoy informal dishes on the ground floor of this restaurant, while more creative gourmet cuisine is served by attentive and professional staff in the dining room on the first floor. Talented Roman chef Andrea Pasqualucci is at the helm in the kitchen, where he prepares creative and imaginative dishes. There are just a few typical Roman dishes on the menu here, and so the experience at Moma will appeal more to those keen on trying new ingredients and combinations.

798m

Orma Roma

Fusion, Creative · ★ Michelin

€€€€

Among the most sophisticated and daring kitchens in the capital, Orma Roma stands today as a benchmark for signature fusion cuisine. Here, exotic ingredients and culinary traditions from Latin America, Asia, and the Mediterranean – including Sardinia, homeland of the chef’s wife – interweave in surprising creations, such as the unforgettable “Fregula, sea urchin, and XOrma sauce” sampled during our last visit. The vegetable component is equally significant, supplied in part by the owned gardens just outside the city. The signature, after all, is that of Roy Caceres: Colombian by birth, Italian

947m

Aroma

Modern Cuisine, Creative · ★ Michelin

€€€€

From the ground floor, the lift leads to one of the city’s most evocative roof gardens: a terrace which, in winter, is enclosed and covered – thus usable in every season – directly overlooking the Colosseum. To your right unfolds the view of the Domus Aurea, in the distance a corner of the Altare della Patria can be glimpsed and, just beyond, the great dome of St Peter’s. The kitchen offers four tasting menus (of which one is vegetarian), with the option of also ordering individual dishes freely. Between classics of Roman tradition, Campanian influences and more contemporary creations unfolds

1.1km

La Terrazza

Modern Cuisine, Innovative · ★ Michelin

€€€€

Nestled atop the Eden Hotel, with its modern setting boasting glazed views over the city centre, from Quirinale to Saint Peter's, Rome emerges enchanting when seen from here. Salvatore Bianco, well-versed in his Campanian origins, presents a cuisine of high gustatory value, characterised by distinctive Mediterranean notes and intelligent seasonal spice and aroma usage. Notably, the chlorophyll buttons served with a deeply intense mussel cream or the modern rendition of Roman Sunday chicken are standout offerings. The skilful sommelier Ruggeri will assist you in wine selections with charm and p

1.2km

Imàgo

Italian Contemporary, Creative · ★ Michelin

€€€€

One of the capital’s most iconic gastronomic rooftop venues, this restaurant enjoys a setting of rare distinction: perched atop the celebrated Spanish Steps at Trinità dei Monti, within the Hotel Hassler, it is reached by lift and counts among Rome's most renowned dining rooms, recently renovated to include an open kitchen, new flooring, and carefully considered lighting. Here one dines surrounded by large windows looking out over the city’s most emblematic monuments, from the twin bell towers of Trinità dei Monti to views stretching along the horizon, a constant invitation to rediscover the u

1.3km

Acquolina

Creative, Mediterranean Cuisine · ★★ Michelin

€€€€

Just steps from Piazza del Popolo, the elegant First Roma welcomes guests with courteous, impeccable hospitality before leading them into a dining room of understated design, in keeping with contemporary taste, yet with tables still set with style and attentive service described as “dynamic” by its own team. At center stage is the cuisine of Daniele Lippi, who interprets the Mediterranean in its broadest sense, reaching well beyond national borders. Two tasting menus are offered: Periplo, dedicated to the aquatic world, and Anabasi Catabasi, which incorporates meat as well. Both conclude with

2.0km

Achilli al Parlamento

Creative, Contemporary · ★ Michelin

€€€

Situated just a stone’s throw from the Parliament building, this elegant restaurant’s origins as a wine shop are visible in the many wine bottles that line the walls of the dining room. Today, the restaurant offers elegant cuisine, divided into two tasting menus, one more traditional and the other more adventurous, as well as an à la carte menu featuring creative dishes such as the “Senza spaghetto alle vongole” and well-executed dishes inspired by the Campania region.Chef Gallo reveals a sure hand and remarkable skill in making the most of entirely plant-based ingredients, from which he conju

1.7km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Best Western Plus Hotel Universo

Guest scores & sentiment

Room types · 13

Superior Family Room

Junior Suite, 1 King Bed

Junior Suite - Split Level

Deluxe King Room

Family Room, Multiple Beds, Connecting Rooms

Comfort King Room

Comfort Room, Multiple Beds

Superior King Room

Comfort King Room

Comfort Twin Room

Small Double Room with French Bed

Standard Room, 1 Twin Bed

Standard Single Room

Facilities · 45

Nearby & map