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Vineyard Hotel

★★★★·9.4/ 10Excellent
·Hotels
📍Colinton Road 1, off Protea Road, Newlands, Cape Town, Western Cape, 7700 · Cape Town ↗
📞+27283137700·Official site ↗
Boat tours nearbyComprehensive recycling policyMeeting roomsFitness facilitiesFull-service spa24-hour front deskAll 61 facilities +
Review
Official

We are one of South Africa's best-loved hotels, maybe because we exist to please the guests who stay with us. Looking for somewhere to relax and dine , try our authentic, ethically sourced cuisine served in the restaurant. Want that with a side of exercise? Work off your worries in our gym, in the pool with its stunning view of the eastern slopes of Table Mountain, or just defrag in the luxury of our famous spa. Your room? Well, it's lovely and contemporary, and welcoming.

04

Guest scores & sentiment

From 120 guest reviews · multi-source · as of 2026-07-19

Guests consistently praise the friendly, accommodating staff, excellent dining options, and tranquil, green surroundings. Most find rooms spacious and well-located for transit or families. Minor complaints cite inconsistent soundproofing, occasional maintenance issues in specific rooms, and rare service lapses, aligning with a highly positive overall experience.

Dimension scores · cross-source

Rooms9.6
Cleanliness9.6
Service9.5
Location9.5
Facilities9.5
Wi-Fi9.4
Surroundings9.4
Value8.9
＋ PraisedExcellent staff service · Stunning location and gardens · High-quality breakfast · Comfortable and spacious rooms
－ ComplaintsSlow breakfast service · Facility maintenance issues · Inconsistent food quality · Some rooms need renovation

KEYIdeal for families, transit travelers, and those prioritizing dining and service. Request quiet-side or upper-floor rooms to minimize noise, and verify room specifics upon booking.

FAQ · grounded in hotel data & reviews

locationIs the hotel location and transport convenient?＋
The hotel is located in Cape Town with easy access to nearby hiking, cycling, and water sports. With a 99% recommendation rate across 120 reviews, guests consistently find it highly convenient for transit or families.
diningWhat dining options are available and how is breakfast?＋
Guests can enjoy international cuisine at the Garden Lounge, Patio restaurant, and café, plus 24-hour room service. Reviews praise the excellent food quality, though a few note occasional service fluctuations during peak breakfast hours.
familyIs the hotel suitable for families?＋
Although supervised childcare activities are listed, the policy explicitly states children are not allowed. Feedback from 19 family/transit guests highlights the convenient highway proximity, free parking, and friendly staff as major positives.
roomHow are the rooms and soundproofing?＋
Rooms score 9.6/10, with guests praising the spacious layout and comfortable bedding. However, some reviews mention inconsistent soundproofing, occasional maintenance delays, or unstable hot water in certain units.
serviceWhat is the staff service like?＋
Service scores 9.5/10, with 120 reviews consistently highlighting the warm, professional, and accommodating staff. The 24-hour front desk and concierge provide reliable assistance, ensuring a highly positive overall experience.
facilityWhat leisure and fitness facilities are offered?＋
The property features a full-service spa, indoor/outdoor pools, a fitness center, and lush gardens. Guests appreciate the tranquil environment (9.4/10) and complimentary high-speed Wi-Fi for relaxation and workouts.
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