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Luxury Alhambra Penthouse Collection

8.8/ 10Recommended
·Apartments
Air conditioningLift / ElevatorLuggage storageFacilities for disabled guestsShuttle service (additional charge)Allergy-free roomAll 27 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests praise the prime location, stunning views, and comfortable beds. Common complaints involve broken furniture, poor bathroom drainage/design, confusing parking info, heating issues, and rare severe service disputes regarding invoices.

Dimension scores · cross-source

Location9.5
Cleanliness9.0
Rooms8.9
Service8.6
Value8.5
Facilities8.5
Surroundings8.4
Wi-Fi7.8
PraisedExcellent location · Stunning views · Luxurious design · Convenient surroundings
ComplaintsPoor maintenance · Utility and elevator failures · Cleanliness issues · Invoice and service issues

KEYIdeal for those prioritizing views and location. Drivers should verify parking details; guests sensitive to condition should note potential furniture damage or bathroom design flaws.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located?
Located in central Granada, within walking distance to the Cathedral and Alhambra. The location score is 9.5, praised across 80 reviews.
policyWhat are the check-in/out times and pet policy?
Check-in is at 15:00 and checkout at 11:00. Children are welcome, but pets are not allowed. Confirm parking instructions in advance due to mixed feedback.
roomHow are the rooms and suitable for groups?
Apartments feature full kitchens, AC, coffee machines, and flat-screen TVs; some have terraces. Room score is 8.9, with comfortable beds praised, though bathroom drainage and hooks need improvement.
familyIs this hotel suitable for families or couples?
Yes. Family reviews number 32 and couple reviews 20. Modern design, full kitchens, and view terraces are praised, though sofa bed condition and noise are occasionally noted.
serviceHow is the service and overall satisfaction?
Service scores 8.6, overall average is 8.4, with a 99% recommendation rate. Staff are generally friendly, though occasional delays in customer service and invoice communication were noted.
facilityWhat facilities are available and is Wi-Fi good?
Amenities include free Wi-Fi, elevator, luggage storage, tour desk, and accessibility features. Wi-Fi scores 7.8 with occasional instability reports; airport transfers and private parking are available.
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