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Hotel Heritage formerly known as Comfort Inn Heritage

★★★★·8.2/ 10Recommended
·Hotels
1975 opened · 2013 renovated· 96 rooms· Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableAir conditioningLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxAll 69 facilities +
Review
Property information · Agoda

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Discovering Mumbai becomes even more accessible, thanks to the car hire amenities provided at the hotel. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water, a coffee or tea maker and mini bar. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries, bathrobes and towels for your convenience. Each morning at Hotel Heritage (formerly known as Comfort Inn Heritage), a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. For those with discerning taste buds, having an on-site BBQ facilities and shared kitchen at your disposal will undoubtedly be appreciated. Hotel Heritage (formerly known as Comfort Inn Heritage) provides a superb assortment of leisure amenities for guests to enjoy. Treat and spoil yourself by taking a trip to sauna.

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Guest scores & sentiment

From 230 guest reviews · multi-source · as of 2026-07-12

Guests praise the prime location, friendly staff, and breakfast. Common complaints include outdated rooms, cleanliness issues, noise, and AC failures. Value perception varies significantly.

Dimension scores · cross-source

Service8.4
Surroundings8.2
Cleanliness8.0
Facilities7.7
Value7.5
Location7.4
+ PraisedCleanliness · Friendly staff · Value for money · Convenient location
- ComplaintsMaintenance issues · Room odors · Pests and hygiene gaps · Noise disturbances

KEYSuitable for those valuing location and service. Check room details carefully; avoid if sensitive to noise or hygiene.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?+
Located in central Mumbai with convenient access to attractions and business centers. Guests praise the prime location, though some note it's slightly off the main tourist hub.
diningIs the breakfast varied? Are there kid meals?+
Breakfast variety is highly praised, and kid meals are available. However, some guests note inconsistent quality, so it's best to verify upon arrival.
businessIs it suitable for business trips? Are there office facilities?+
Ideal for business travelers with a business center, meeting rooms, and concierge services like ticketing and currency exchange. Note that Wi-Fi stability varies.
familyWhat should I know when staying with children?+
Children are welcome with kid meals available. However, families note small rooms and occasional maintenance noise. Communicate with the front desk regarding room types and fees.
coupleHow is the experience for couples? Is it quiet?+
Couples appreciate the high value and friendly service, including special touches like birthday surprises. However, noise insulation can be an issue, so request a quiet room.
roomWhat is the condition of room facilities? Does the AC work well?+
Rooms feature minibars and tea/coffee facilities. However, facilities are often described as outdated, with reports of AC failures and maintenance issues. Cleanliness varies.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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