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Hilton Garden Inn Greenville

★★★·9.3/ 10Excellent
HHilton Garden Inn·Hilton Honors·Hotels
Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 63 facilities +
Review
Official

Hilton Garden Inn Greenville provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The hotel offers reception amenities including luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with blackout curtains for a more pleasant stay. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television, in-room video streaming and cable TV for their entertainment needs. Rest assured, quenching your thirst is not a concern with instant tea available in select accommodations. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at Hilton Garden Inn Greenville. Unwind by the pool at hotel and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 296 guest reviews · multi-source · as of 2026-07-10

Guests praise spacious, clean rooms and exceptional, empathetic staff service. Common complaints include inconsistent breakfast quality (often extra charge), poor soundproofing, insufficient luggage carts, and lobby congestion.

Dimension scores · cross-source

Value9.0
Service9.0
Location9.0
Facilities8.8
Cleanliness8.8
Surroundings8.8
+ PraisedExceptional and friendly staff · High-quality and varied breakfast · Modern, clean renovated rooms · Convenient location near dining/I-85
- ComplaintsInconsistent room cleanliness · Noisy or uncomfortable beds · Missing amenities like luggage racks · Odors or hygiene issues in some areas

KEYSuitable for those valuing service and space. Verify breakfast policy; avoid elevator/street-side rooms if noise-sensitive.

FAQ · grounded in hotel data & reviews

locationHow is the location? What amenities are nearby?+
Located across from The Shops at Greenridge near GSP Airport, it offers easy access to the zoo, downtown, and BMW Manufacturing.
diningIs breakfast included? How is the quality?+
Some guests note breakfast may incur extra charges and vary in quality, though it is praised by business travelers. Confirm inclusion when booking.
serviceHow is the staff service?+
Service scores 9.0/10. Guests highly praise staff like Nelson and Jennie B for exceptional, empathetic care and professional service.
roomWhat are the room facilities and comfort level?+
Rooms feature 49-inch TVs, microwaves, and fridges, offering spacious cleanliness. However, some report poor soundproofing, bed noise, or AC issues.
facilityWhat fitness and leisure facilities are available?+
Features a fitness center (surcharge), seasonal outdoor saltwater pool, terrace, and shared lounge. Facility score is 8.8, but luggage carts are often insufficient.
policyWhat are the check-in and check-out times?+
Check-in is at 15:00 and check-out at 11:00. Contactless check-in/out and cashless payments are available for efficiency.
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