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Hilton Scranton & Conference Center

★★★·9.0/ 10Excellent
HHilton Hotels & Resorts·Hilton Honors·Hotels
2003 opened · 2003 renovated· Check-in 04:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageExpress check-in/check-outAll 76 facilities +
Review
Official

At Hilton Scranton & Conference Center, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Amenities at shuttle offered by Hilton Scranton & Conference Center simplify the organization of your excursions, tourist activities, and other adventures in Scranton (PA). For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as luggage storage and safety deposit boxes. At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature blackout curtains and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with television, in-room video streaming and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator and instant tea. Hilton Scranton & Conference Center offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Hilton Scranton & Conference Center, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At Hilton Scranton & Conference Center, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 289 guest reviews · multi-source · as of 2026-07-10

Guests praise the friendly staff, central location, and cleanliness. Common complaints include paid parking without indoor access, occasional maintenance issues, and inconsistent housekeeping or breakfast availability.

Dimension scores · cross-source

Location9.2
Service9.0
Cleanliness9.0
Value8.4
Surroundings8.4
Facilities8.3
Rooms6.0
PraisedFriendly and helpful staff · Convenient location · Excellent breakfast · Clean and comfortable rooms
ComplaintsExpensive and undisclosed parking fees · Maintenance issues or worn facilities · Noise disturbances · Equipment malfunctions

KEYSuitable for those valuing service and walkability. Note parking fees and potential facility wear.

FAQ · grounded in hotel data & reviews

locationHow is the location and nearby dining?
With a location score of 9.2, it is centrally located with abundant nearby dining options praised by guests.
diningWhat is the breakfast experience and dining options?
Breakfast at Trolley’s Bistro is highly rated for quality and variety, though occasional shortages during peak times were noted.
serviceHow is the staff service and professionalism?
Service scores 9.0/10, with guests consistently praising the friendly, professional, and responsive staff across all departments.
facilityWhat fitness and leisure facilities are available?
The hotel features a large indoor pool, hot tub, and well-equipped fitness center, with high popularity among guests.
roomWhat are the room facilities and cleanliness like?
Rooms are clean (score 9.0) with work desks, but some guests note outdated fixtures or occasional housekeeping lapses.
policyWhat are the check-in/out times and pet policy?
Check-in is at 15:00 and check-out at 12:00. Pets are allowed, and the hotel offers accessible facilities and express services.
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