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Sunnybank Star Hotel

★★★★·8.1/ 10Recommended
·Hotels
Offsite parking discounted rates availableAir conditioningSwimming poolFamily roomsBBQ facilitiesLuggage storageAll 28 facilities +
Review
Official

The Sunnybank Star Hotel & Apartments offers a relaxing stay in Brisbane's Eight Mile Plains, just a short drive from Westfield Garden City Shopping Mall and Sunnybank Private Hospital. Enjoy amenities like an outdoor pool, complimentary Wi-Fi, and on-site dining at Michaels Oriental restaurant. The 60 air-conditioned guestrooms feature private bathrooms, cable TV, and coffee/tea makers. Additional conveniences include a business center, dry cleaning services, and free self-parking.

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Guest scores & sentiment

From 195 guest reviews · multi-source · as of 2026-07-17

Guests consistently praise the friendly staff, convenient location near transport and shopping, free parking, and comfortable beds. Main complaints involve traffic noise in some rooms, occasional maintenance issues like weak AC or dated facilities, sporadic cleaning inconsistencies, and strict refund policies.

Dimension scores · cross-source

Service8.5
Location8.3
Rooms8.2
Cleanliness8.1
Wi-Fi8.0
Facilities7.9
Value7.6
+ PraisedExcellent location · Comfortable beds · Clean rooms · Good value for money
- ComplaintsNoise issues · Maintenance issues · Hygiene details · Traffic & guest noise

KEYIdeal for budget travelers, transients, or families. Request back-street or higher-floor rooms to minimize traffic noise and verify room condition before arrival.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location and transport convenient?+
The hotel enjoys a prime location near shopping centers, bus stops, and major highways (location score: 8.3). Guests find it highly convenient for travel and daily errands.
familyIs this hotel suitable for families with children? What facilities are available?+
Highly recommended for families. 62 family groups praised the spacious rooms and kitchenettes. The hotel offers pool toys, shallow ends, fenced pools, and welcomes children.
businessHow is the experience for business travelers? What about Wi-Fi and parking?+
Business guests appreciate the high value and efficient service (service score: 8.5). Free wired internet and self-parking are available, though some note occasional Wi-Fi instability.
coupleWhich room types do you recommend for couples? What should we note?+
Standard or Two-Bedroom Townhouse rooms are recommended. 54 couples noted comfortable beds and spacious layouts. However, road-facing rooms may experience traffic noise, so request a quiet floor when booking.
roomWhat living amenities are provided in the guest rooms?+
Rooms feature cable TV, basic kitchenettes, and laundry services, ideal for extended stays. The room comfort scores 8.2, though some older units may have weaker AC performance.
serviceWhat are the hotel's cleaning standards and staff service attitude like?+
Staff are consistently praised for their warm and helpful service (service score: 8.5). Cleanliness scores 8.1; while most find bedding tidy, occasional dust or hair oversights were noted, so contact reception promptly if needed.
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