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MR Hotel Providencia (ex Hotel Neruda)

★★★★·8.8/ 10Recommended
·Hotels
1998 opened· 112 rooms
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 67 facilities +
Review
Official

MR. Hotel (Ex Hotel Neruda) is a distinguished four-star hotel located in the heart of the Providencia neighborhood, one of the most attractive and dynamic areas of the city. Its privileged location allows easy access to various points of interest, being just an 18-minute walk from Costanera Center and MUT, one block from Pedro de Valdivia metro station, and approximately 40 kilometers from the nearest ski center. Its rooms stand out for their spaciousness and elegance, offering a modern and comfortable environment. They feature queen-size beds, air conditioning, heating, a flat-screen TV with cable channels, minibar, coffee set, and a safety deposit box. The hotel offers free Wi-Fi throughout its facilities, as well as private parking «subject to availability». It also includes a buffet breakfast service in the rate, a restaurant, and a gym with a fitness room and a heated swimming pool. The 24-hour front desk ensures continuous and personalized service, guaranteeing a comfortable stay and a high-quality experience.

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Guest scores & sentiment

From 133 guest reviews · multi-source · as of 2026-07-19

Guests praise the prime Providencia location, spacious rooms, and friendly staff. Breakfast is abundant. Complaints focus on outdated facilities, weak Wi-Fi, AC noise/issues, confusing parking, and occasional hygiene concerns.

Dimension scores · cross-source

Location9.4
Service8.9
Cleanliness8.9
Surroundings8.8
Facilities8.6
Value8.5
Rooms6.8
PraisedPrime location near metro and attractions · Spacious, clean rooms with comfortable beds · Excellent and varied breakfast buffet · Friendly and helpful staff
ComplaintsLimited dietary options and breakfast details · Slightly outdated TVs and towels · Occasional operational hiccups and billing disputes · Noise from hallways or streets in some rooms

KEYSuitable for those valuing location and space. Avoid low floors for better Wi-Fi. Expect older decor; be patient with parking.

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