Name: Mercure Jakarta Simatupang
Address: Jl. R.A. Kartini No. 18, Lebak Bulus, Jakarta, ID

Property information · Hotelbeds

Mercure Jakarta Simatupang is an excellent choice for both business and leisure travellers. The hotel has 230 rooms with high speed WiFi Internet access, well-equipped meeting rooms, as well as a rooftop bar with stunning views of Jakarta. Great shopping options are within reach at Pondok Indah Mall, Cilandak Townsquare, Gandaria City and Poins Square.

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Guest scores & sentiment

From 537 guest reviews · multi-source · as of 2026-07-09

Guests praise friendly staff, strategic location near MRT/malls, and varied breakfast. Common complaints include poor facility maintenance (small/damaged pool, broken lights), hygiene issues (cockroaches, dust), and occasional slow service or billing disputes.

Dimension scores · cross-source

Service8.6

Cleanliness8.4

Surroundings8.4

Value8.1

Location8.1

Facilities8.1

Rooms8.0

＋ PraisedStrategic location · Friendly staff · Spacious and clean rooms · Good breakfast variety

－ ComplaintsHeavy traffic · Maintenance issues · Inconsistent cleaning · Uncomfortable bedding

KEYSuitable for business/leisure travelers valuing transit/service. Check room hygiene/facilities upon arrival, note pool status, and verify bills.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 5

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Suite

1 × Extra-large double bed (Super-king size)48 ㎡up to 3

This modern and spacious air-conditioned suite comes with a kitchenette and a separate living room. Includes a flat-screen TV and personal safe. Private bathroom has a shower. Interconnecting rooms with a Standard Room are available.

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Privilege Double Room

1 × Extra-large double bed (Super-king size)28 ㎡up to 3

Located on a higher floor overlooking the city, this air-conditioned room comes with a flat-screen TV and an espresso machine. Private bathroom has a shower.

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Superior King Room

1 × Extra-large double bed (Super-king size)23 ㎡up to 3

Enjoying city views, this air-conditioned room comes with a flat-screen TV, mini-bar and personal safe. Private bathroom has a shower.

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Superior Twin Room

2 × Twin bed23 ㎡up to 3

Located on a higher floor overlooking the city, this air-conditioned room comes with a flat-screen TV and an espresso machine. Private bathroom has a shower.

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Standard King Room

1 × Extra-large double bed (Super-king size)20 ㎡up to 3

Enjoying city views, this air-conditioned room comes with a satellite TV, mini-bar and personal safe. Private bathroom has a shower. Interconnecting rooms with a Superior Suite are available.

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Facilities · 65

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableClubhouseFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingFacilities for disabled guestsIroning serviceMassage servicesParkingTerraceShared lounge/TV areaConcierge serviceFruitsFence around poolCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedPhysical distancing in dining areasFood delivered to guest roomProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredThermometers for guests provided by propertyKey card accessMobile app for room serviceInternet accessFitness facilities (surcharge)Exercise/lap poolNo accessible train station shuttleConcerts/live showsClubhouseOffsite parking discounted rates availableReception hallSecured parkingSelf parking (surcharge)Swimming nearbyTelevision in common areasAccessible train station shuttleWine release eventsFree wired internetFront desk (limited hours)Golfing on siteHealth or beauty spa nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom service

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Nearby & map

DiningSights

1

KFC

Restaurant

Fast food

854m

2

The Forest

Restaurant

1.1km

3

Domino's Pizza

Restaurant

Pizza

2.2km

4

Holland Bakery

Restaurant

Bakery

2.4km

5

Abuba Steak

Restaurant

Steakhouse

2.4km

6

Domino's Pizza

Restaurant

Pizza

2.9km

7

Marugame Udon

Restaurant

Sushi

3.0km

8

KFC

chicken

Fast food

3.2km

1

2

3

4

5

6

7

8

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.