Search cities, hotels, brands…
1 / 24

Ascott Kuala Lumpur

★★★★★·9.0/ 10Excellent
AAscott The Residence·Ascott Star Rewards·Hotels
1999 opened · 2021 renovated· 221 rooms· Check-in 3:00 PM / out 12:00 PM
Fitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsBBQ facilitiesAll 85 facilities +
Review
Official

Ascott Kuala Lumpur offers top-notch services and amenities, ensuring guests experience utmost comfort. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Discover the wonders of Kuala Lumpur with ease by utilizing the services provided by taxi and shuttle. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes. Always look your best in your preferred attire with the laundromat, dry cleaning service and laundry service provided at Ascott Kuala Lumpur. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Ascott Kuala Lumpur. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations in Ascott Kuala Lumpur incorporate separate living room and balcony or terrace into their architectural arrangement. A few chosen rooms are equipped with daily newspaper, television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar. Ascott Kuala Lumpur offers a hair dryer, toiletries, bathrobes and towels in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Ascott Kuala Lumpur, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. Ascott Kuala Lumpur provides a superb assortment of leisure amenities for guests to enjoy. Conclude your days in complete tranquility by visiting the steam room situated precisely at the hotel. At Ascott Kuala Lumpur, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

04

Guest scores & sentiment

From 363 guest reviews · multi-source · as of 2026-07-07

Guests praise the prime KLCC location, spacious clean apartments, and exceptional staff hospitality. Common complaints include long check-in queues during peaks, aging interiors, limited breakfast options, and occasional noise or hygiene issues.

Dimension scores · cross-source

Location9.6
Surroundings9.0
Cleanliness8.9
Service8.8
Rooms8.7
Facilities8.5
Value8.4
PraisedSpacious and comfortable rooms · Excellent location near KLCC · Friendly and helpful staff · Ideal for families
ComplaintsLimited breakfast variety · Maintenance issues or faults · Inadequate service response or compensation · Some front desk staff are cold or inefficient

KEYIdeal for families and long stays. Avoid peak check-in times, manage breakfast expectations, and check for potential noise in specific rooms.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?
Located in the heart of KLCC next to the Petronas Twin Towers, walking distance to Pavilion. It scores 9.6 for location, making it ideal for business and leisure.
familyIs this hotel suitable for families? What facilities are available?
Highly suitable with spacious multi-bedroom apartments, full kitchens, and kids' outdoor play equipment. Note that breakfast replenishment can be slow during peak times.
businessWhat are the advantages for business travelers?
Benefits from prime KLCC location, practical kitchens, high-speed internet, and soundproof rooms. Offers business center, fax/copying, and express check-in/out for efficiency.
coupleHow is the experience for couples? Are the rooms quiet?
Rooms are spacious and clean. Most are soundproof, but low-floor rooms may have noise issues. Request higher floors for better rest.
roomHow are the room facilities and cleanliness?
Room score is 8.7 and cleanliness 8.9. Features apartment-style layout with kitchen, washer, and AC. Spacious, though some facilities may appear aged.
diningIs the breakfast selection rich? How is the dining experience?
The hotel has a restaurant and room service. However, breakfast options are limited and replenishment can be slow. Utilizing the apartment kitchen is recommended.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →