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The Old New Inn

9.1/ 10Excellent
·Hotels
Cashless payment availableInternet accessFree wired internetHousekeeping on requestNon-smoking roomsRestaurantAll 7 facilities +
Review
Official

With a stay at The Old New Inn in Cheltenham, you'll be just steps from The Model Village and Birdland Park and Gardens. This bed & breakfast is 12 mi (19. 4 km) from Sudeley Castle and 12. 1 mi (19. 4 km) from Cotswold Wildlife Park. Self parking (subject to charges) is available onsite. Breakfast is available for a fee. Make yourself at home in one of the 8 guestrooms. Complimentary wireless Internet access is available to keep you connected.

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Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests praise the excellent location, clean rooms, and delicious breakfast with friendly staff. Main drawbacks include steep/narrow stairs, limited/paid parking, street noise in some rooms, and inconsistent room temperatures.

Dimension scores · cross-source

Location9.8
Wi-Fi9.6
Rooms9.5
Cleanliness9.4
Service9.3
Facilities9.2
Surroundings9.0
Value8.6
PraisedExcellent location · Superb breakfast · Clean and comfortable rooms · Friendly and helpful staff
ComplaintsSmall rooms · Steep stairs · Traffic noise · Inconsistent temperature

KEYIdeal for convenience seekers. Avoid upper floors with large luggage; choose rear rooms for noise sensitivity.

FAQ · grounded in hotel data & reviews

locationHow is the hotel location and what nearby attractions are there?
The location scores 9.8 and sits in Bourton on the Water village. Guests praise the excellent setting near Cotswold Water Park, Blenheim Palace, and a short drive to Oxford University.
diningWhat is the dining and breakfast experience like?
The hotel features an on-site restaurant and bar, with breakfast highly praised as delicious and abundant. Service scores 9.3, and guests consistently note the warm, attentive staff.
coupleIs this hotel suitable for couples or families?
It is highly suitable for couples and families. Couples account for the most guest feedback, and children are welcome. Rooms feature comfortable bedding and modern amenities in a quiet village setting.
roomWhat are the room conditions and any things to note?
Room scores 9.5; all are non-smoking with free internet, flat-screen TVs, and comfortable bedding. Note that the historic building has steep, narrow stairs, making luggage handling difficult, and some rooms are compact.
serviceHow is the quality of service at the hotel?
Service scores 9.3, with an average rating of 8.9 across 80 reviews and a 99% recommendation rate. Guests frequently praise the friendly, helpful staff and on-request housekeeping.
facilityWhat are the main facilities and internet situation?
Amenities include a restaurant, bar, free wired internet and Wi-Fi scored 9.6, plus cashless payment. The property is entirely non-smoking and offers housekeeping on request.
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