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Best Western The Westerly Hotel

★★★★·8.7/ 10Recommended
BBest Western·Best Western Rewards·Hotels
1979 opened · 2011 renovated· Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorAll 65 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Best Western The Westerly Hotel. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as concierge service and safety deposit boxes are available to accommodate your requirements. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Best Western The Westerly Hotel is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. At Best Western The Westerly Hotel, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests can enjoy a touch of amusement with the availability of cable TV for their entertainment. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator and instant tea at your disposal. Understanding the significance of bathroom amenities in enhancing guest contentment, the hotel offers a hair dryer within certain chosen rooms. Begin your holiday on a high note. At Best Western The Westerly Hotel, your mornings are greeted with a delightful, free breakfast. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Indulge in the numerous pursuits available at Best Western The Westerly Hotel. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise friendly staff, clean rooms, and abundant breakfast. Common complaints include poor soundproofing, outdated facilities in older wings, elevator outages complicating luggage transport, and difficult parking.

Dimension scores · cross-source

Location8.8
Cleanliness8.8
Service8.6
Surroundings8.6
Facilities8.3
Value8.0
PraisedConvenient location near shops/dining · Friendly and professional staff · Excellent breakfast buffet · Clean and comfortable rooms
ComplaintsAging facilities/rooms · Limited/challenging parking · Elevator outages affecting stay · Occasional hygiene/service issues

KEYSuitable for those valuing service and dining. Book new/top-floor rooms for quiet, verify elevator status, and plan parking.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what nearby amenities are there?
Located 1km from Courtenay District Museum and near the airport and mall. It scores 8.8/10 for location, making it highly convenient for both business and leisure travelers.
diningIs the breakfast and dining selection abundant?
Yes, guests consistently praise the abundant and tasty breakfast, along with restaurant and room service options. Business and family travelers particularly appreciate the dining experience.
businessIs this hotel suitable for business trips? What office facilities are available?
Highly suitable. It features a 24-hour business center, free WiFi, and spacious desks. Business travelers (the largest segment) rate its location and professional service very highly.
familyIs it convenient for families with children? Are there kid-friendly facilities?
Children and pets are welcome. Family rooms, kid meals, and a pool are available. However, note that some older rooms lack elevators, which may complicate luggage transport.
coupleWhat is the experience like for couples? Are the rooms comfortable?
New wing rooms are spacious and modern, ideal for couples. However, some older rooms have poor soundproofing and sagging mattresses, so verify room type when booking.
roomWhat are the room features? Are they clean?
Each room features a balcony, flat-screen TV, and AC. Cleanliness scores 8.8/10, though some older facilities may look dated; new wing rooms are recommended.
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