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Richmond Marriott Short Pump

★★★·8.9/ 10Recommended
MMarriott Hotels & Resorts·Marriott Bonvoy·Hotels
Check-in 04:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageAll 60 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Richmond Marriott Short Pump. Car hire offerings at the hotel enhance the ease of discovering Richmond (VA). Guests can avail parking facilities at the hotel. Reception assistance is offered at the hotel featuring safety deposit boxes. For extended visits or whenever required, the dry cleaning service ensures your preferred travel garments remain fresh and accessible. Craving relaxation? Make the most of your stay at the Richmond Marriott Short Pump with convenient amenities like room service and daily housekeeping at your disposal. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At Richmond Marriott Short Pump, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Certain rooms offer in-room amusement features such as the cable TV for your enjoyment. In select rooms at the hotel, instant tea is available for those moments when it seems necessary. Essential restroom facilities are equally significant, and at the hotel, some visitor bathrooms offer a hair dryer to enhance your experience. At Richmond Marriott Short Pump, guests can access vending machines that provide light snacks and beverages 24 hours a day. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 276 guest reviews · multi-source · as of 2026-07-11

Guests praise the modern renovated facilities, convenient location near shopping/dining, and attentive staff. Common complaints include inconsistent room cleanliness, varying bed comfort, pool hygiene issues, and parking lighting.

Dimension scores · cross-source

Location9.2
Cleanliness9.1
Service8.6
Facilities8.6
Surroundings8.6
Value8.4
+ PraisedAttentive and professional staff · Modern and comfortable rooms · Excellent M Lounge offerings · Well-maintained facilities
- ComplaintsPoor bathroom privacy design · Cleanliness and maintenance issues · Slow check-in process · Odor issues in rooms

KEYSuitable for travelers seeking convenience and modern amenities. Verify room details and bed firmness preferences; monitor pool hygiene.

FAQ · grounded in hotel data & reviews

locationHow is the location and what is nearby?+
Rated 9.2 for location, it is right next to Short Pump Town Centre Mall with excellent dining and shopping options nearby, just a short drive from downtown.
diningWhat are the dining and breakfast options like?+
Guests praise the breakfast and M Lounge experience. However, some solo travelers noted breakfast might not be free, so verify perks upon booking.
familyIs this hotel suitable for families with children?+
Yes, children are allowed. It features an indoor heated pool, kid meals, and is near shopping centers, making it great for family leisure.
businessIs it comfortable for business travelers?+
Business guests appreciate the value and M Club access. Rooms have desks and AC, but some note average soundproofing, so request a quiet room if needed.
coupleHow is the experience for couples?+
Couples like the renovated rooms and service. Note that some bathroom doors lack privacy, and bed comfort or AC noise may vary, so inspect upon arrival.
roomWhat are the room facilities and cleanliness like?+
Cleanliness scores 9.1 with modern renovations. However, reports of inconsistent cleaning and bed comfort exist, so request a room change if issues arise.
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