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Viento Suites Cancún

8.8/ 10Recommended
·Apartments
Offsite parking discounted rates availableAir conditioningSwimming poolFamily roomsBBQ facilitiesLuggage storageAll 59 facilities +
Review
Official

Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless internet access, concierge services, and a picnic area. The beach shuttle (surcharge) makes getting to the surf and sand a breeze. Featured amenities include express check-in, express check-out, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 9 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily. Distances are displayed to the nearest 0. 1 mile and kilometer. Chopo Medical Laboratory - 0. 2 km / 0.

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Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests praised the excellent location, easy self-check-in, free parking, and spacious, clean apartments. Common complaints included poor soundproofing, noise from neighbors or appliances, uncomfortable mattresses, inconsistent hot water, and pool cleanliness.

Dimension scores · cross-source

Service9.1
Cleanliness9.0
Value8.9
Rooms8.8
Location8.8
Surroundings8.8
Facilities8.7
Wi-Fi8.4
+ PraisedCentral location & easy access · Clean and tidy rooms · Friendly and attentive staff · Modern and spacious facilities
- ComplaintsUncomfortable or sagging mattresses · Neighbor or external noise · Delayed hot water supply · Extra cleaning fees

KEYIdeal for travelers valuing location and parking. Light sleepers should verify soundproofing and mattress quality.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?+
Centrally located in Cancún with high scores (8.8) for convenience. Guests praise its proximity to transport, shops, and attractions.
roomWhat are the room facilities and hygiene like?+
Spacious, clean apartments with full amenities; cleanliness scores 9.0. However, some guests report issues with soundproofing, mattresses, or hot water consistency.
facilityIs there a swimming pool? How is the water quality?+
An outdoor pool is available. However, this is a common complaint area; some guests reported murky water, poor maintenance, or pests. Check status upon arrival.
policyWhat are the check-in/out times? Is self-service available?+
Check-in is at 15:00 and check-out at 12:00. Self-check-in/out is highly praised for its convenience. Cashless payment is also available.
serviceHow is the staff service attitude?+
Service scores an impressive 9.1. Guests consistently praise the friendly, helpful staff and亲切 cleaning personnel, which enhances the overall experience.
familyIs it suitable for families with children?+
Children are allowed, and family rooms are available. While convenient, note that soundproofing can be poor, and pool maintenance varies, so supervise young children closely.
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