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Hotel Lancaster

★★★★·9.0/ 10Excellent
·Hotels
Air conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingAll 42 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Hotel Lancaster. Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. Discovering Turin becomes even more accessible, thanks to the shuttle amenities provided at the hotel. Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as luggage storage and safety deposit boxes. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Hotel Lancaster with convenient amenities like room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found. Begin your day with a scrumptious on-site breakfast available each morning at Hotel Lancaster. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.

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Guest scores & sentiment

From 576 guest reviews · multi-source · as of 2026-07-04

Guests praise friendly staff, cleanliness, and tram access. Complaints focus on aging facilities, AC noise, limited fresh breakfast options, and occasional elevator/power failures.

Dimension scores · cross-source

Cleanliness9.0
Surroundings8.8
Facilities8.5
Service8.4
Value8.2
Location8.2
PraisedExcellent location and transport access · Abundant and varied breakfast · Friendly and professional staff · Clean and comfortable rooms
ComplaintsPoor soundproofing in some rooms · Occasional maintenance issues · Limited savory breakfast options · Maintenance issues

KEYSuitable for those valuing service and transit. Avoid if sensitive to noise or seeking luxury; note breakfast variety and maintenance.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located in Turin's business district near Porta Nuova Station and Lingotto, with excellent tram access (Location score: 8.2). Guests highly praise its convenient connectivity.
diningWhat is the breakfast situation? What are the pros and cons?
Offers a generous and varied buffet breakfast, which is a major plus. However, some guests note a lack of fresh fruits/vegetables and limited seating. Service score is high at 8.4.
roomHow are the room facilities and comfort? Any notes?
Rooms feature AC, free Wi-Fi, and balconies with excellent cleanliness (Score: 9.0). However, facilities are aging, and street-facing rooms may have tram noise or AC issues.
serviceHow is the level of service?
Service is highly praised with friendly and helpful staff (Service score: 8.4). Employees assist with travel tips and ticket purchases. Overall, the experience is positive despite rare complaints.
businessIs this hotel suitable for business travel?
Highly suitable. Located in the business district near transport hubs, with free wired internet and Wi-Fi. While Wi-Fi stability varies, the location and cleanliness (9.0) are well-regarded.
familyAre family guests comfortable here?
Families generally appreciate the comfortable beds and friendly service. Note that some rooms are small with older bathroom fixtures. Family rooms are available, and cleanliness scores are high (9.0).
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