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Embassy Suites Hotel Winston-Salem

★★★·8.1/ 10Recommended
HHilton·Hilton Honors·Hotels
📍460 N Cherry St, Winston-Salem, North Carolina, 27101 · Winston-Salem ↗
📞13367242300·Official site ↗
Check-in 04:00 PM / out 11:00 AM
Fitness facilitiesFree breakfast24-hour front deskLuggage storageFree WiFiFree breakfastAll 26 facilities +
Review
Property information · Hotelbeds

The Embassy Suites by Hilton Winston-Salem Downtown is located in the Twin City Quarter, connected to the Benton Convention Center and within walking distance of the Stevens Center, the North Carolina School of the Arts, and the vibrant Winston-Salem Arts District. Just minutes away are Wake Forest University, Winston-Salem State University, and historic Old Salem, home to the Old Salem Children's Museum. Other nearby attractions include the Southeastern Center for Contemporary Art (SECCA), SciWorks, the Diggs Gallery, and Hanes Mall. This full-service, upscale all-suite hotel offers spacious two-room suites, complimentary cooked-to-order breakfast, and a nightly manager's reception. While the hotel currently offers limited service for its complimentary evening social and breakfast, please note that the business center, fitness center, on-site restaurants, pool, and room service are temporarily unavailable. Wireless high-speed internet access is available throughout the hotel. The Smith-Reynolds Airport is a short ten-minute drive, and Piedmont Triad International Airport is twenty minutes away.

01

Membership tiers & benefits

Choose a membership tier to see published upgrade, breakfast and late-checkout benefits. Hotel and programme conditions apply.

Hilton Honors · Published programme benefits · check hotel-specific conditions
Room upgradeConditions apply

Subject to availability

Free breakfastConditions apply

Breakfast or bonus points

Lounge accessNot included
Late checkoutNot included
Welcome giftNot included
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
Read official programme terms ↗
04

Guest scores & sentiment

From 413 guest reviews · multi-source · as of 2026-07-06

Guests praise the excellent breakfast, friendly staff, and prime location. Common complaints include cold/closed pool, broken hot tub, limited ice machines, high parking fees, and occasional cleanliness issues like stains or odors.

Dimension scores · cross-source

Location8.8
Service8.0
Cleanliness7.8
Value7.4
Facilities7.2
Surroundings7.2
＋ PraisedExcellent breakfast · Friendly and professional staff · Spacious and comfortable rooms · Convenient downtown location
－ ComplaintsCold pool or closed hot tub · Expensive and inconvenient parking · Hygiene issues in some rooms · Breakfast shortages

KEYIdeal for those valuing breakfast and location. Check pool status, budget for parking, and inspect room cleanliness upon arrival.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? How is the surrounding transport?＋
Yes, it has a prime downtown location with excellent transport convenience. With a dimension score of 8.8 from 413 reviews, it is an ideal gateway for exploring the city.
diningDoes the hotel offer breakfast? What is its quality?＋
Yes, free continental breakfast is provided and highly praised for being abundant and including made-to-order omelets. It remains a key highlight despite minor feedback on supply during peak times.
familyIs this hotel suitable for families with children?＋
No, the hotel does not allow children to stay according to its policy. Despite spacious rooms and popular breakfast, the explicit restriction makes it unsuitable for family travelers.
businessHow is the experience for business travelers?＋
Business travelers rate it well, praising professional staff and the convenient downtown location. While meeting spaces and free WiFi are available, note the high parking fees and occasional slow service responses.
coupleWhat are the pros and cons for couples?＋
Pros include spacious rooms, friendly staff, and delicious breakfast. Cons involve occasional AC faults or odors in rooms, high and confusing parking fees, and potential wait times due to understaffed front desks.
roomWhat are the room facilities like? Are they clean?＋
Rooms are spacious with modern amenities like fridges, microwaves, and private balconies. The cleanliness score is 7.8, but some guests reported stains, odors, or cleaning oversights, so inspect upon arrival.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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