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Hampton Inn Phoenix - Biltmore

★★★·9.2/ 10Excellent
HHampton by Hilton·Hilton Honors·Hotels
2011 opened · 2021 renovated· Check-in 03:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageAll 51 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with luggage storage and safety deposit boxes provided by the front desk services. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and in-room video streaming as a part of their stay. In select rooms, the hotel offers visitors access to instant tea. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Hampton Inn Phoenix-Biltmore. Hampton Inn Phoenix-Biltmore provides a superb assortment of leisure amenities for guests to enjoy. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the exceptional staff service, cleanliness, comfortable beds, and abundant breakfast. The location near shopping is highly valued. Complaints focus on dated room features, maintenance issues like AC noise, parking fees, and occasional booking or billing errors.

Dimension scores · cross-source

Cleanliness9.3
Service9.2
Location9.2
Surroundings9.0
Facilities8.9
Value8.8
PraisedPrime location near shopping/dining · Friendly and professional staff · Convenient free shuttle service · Delicious and varied breakfast
ComplaintsSome rooms feel dated · Noise from AC or traffic · Occasional booking/billing errors · Maintenance and cleanliness issues

KEYIdeal for those valuing service and shopping access. Request quiet rooms away from streets/elevators, confirm parking fees, and verify bills upon checkout.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What conveniences are nearby?
Located in Biltmore, it is a 10-minute drive from Phoenix Sky Harbor International Airport. It offers convenient access to shopping, Chase Field, and the Phoenix Zoo.
diningWhat is the breakfast situation? Is it included in the room rate?
The hotel offers a complimentary hot breakfast, which guests highly praise for being abundant and tasty. It is a key highlight for business and family travelers.
serviceHow is the staff service attitude and professionalism?
Staff are praised for being friendly and professional, with a service dimension score of 9.2. Guests specifically highlight efficient front desk service and individual staff members.
roomHow are the room facilities and comfort? Any issues to note?
Rooms feature free WiFi, flat-screen TVs, and coffee makers, with a cleanliness score of 9.3. However, some guests note dated features, AC noise, or shower issues.
facilityWhat fitness and leisure facilities does the hotel offer?
The hotel offers a 24-hour fitness center, outdoor pool, and hot tub. Fitness facilities may incur a surcharge. Accessible rooms, elevators, and luggage storage are also available.
policyWhat are the check-in and check-out times? Are pets allowed?
Check-in is at 15:00 and check-out at 11:00. Pets are allowed, and express check-in/out services are available. Non-smoking rooms are offered for sensitive guests.
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