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City Continental London Kensington

★★★·7.2/ 10Good
·Hotels
2012 renovated· 74 rooms· Check-in 02:00 PM / out 11:00 AM
WiFi available24-hour front deskLift / ElevatorLuggage storageSafety deposit boxFree WiFiAll 19 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The hotel's daily housekeeping ensures an excellent option for your stay. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel.

04

Guest scores & sentiment

From 367 guest reviews · multi-source · as of 2026-07-07

Guests praise the prime Earl's Court location, quiet street, and value for money. Common complaints include extremely small rooms, outdated facilities (broken AC/elevator), hygiene issues (odors/stains), and basic breakfast.

Dimension scores · cross-source

Location8.6
Cleanliness7.3
Rooms7.1
Value6.6
Service6.5
Surroundings6.0
Facilities5.6
PraisedExcellent location · Good value for money · Friendly staff · Rich dining options nearby
ComplaintsSmall and cramped rooms · Thin walls · Basic breakfast · Elevator outages

KEYSuitable for budget travelers exploring London daily. Accept small rooms/old facilities; bring own pillow; avoid basement/lower floors.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? How is the transport?
Excellent location (score 8.6) just 1 min walk from Earl's Court station. Easy access to Olympia, Chelsea FC, and shopping districts like Knightsbridge.
pros_consWhat are the main guest reviews?
99% recommend rate. Guests praise the prime location, quiet street, and value. Main cons are extremely small rooms, outdated facilities, and some hygiene issues.
roomHow are the room size and facilities?
Rooms are noted as extremely small, some without windows. Facilities are dated with reports of broken AC/elevators. However, beds are comfortable, and each has a private bathroom, TV, and hairdryer.
diningIs the breakfast selection rich?
Breakfast options are limited and described as basic by some guests. However, many still find the overall value good given the location and price.
policyWhat are check-in/out times? Are pets allowed?
Check-out is at 11:00. Children are allowed, but pets are not permitted. 24-hour front desk and luggage storage are available.
facilityWhat are the main facilities and hygiene measures?
Features include free Wi-Fi, non-smoking rooms, elevator, and safety deposit boxes. Hygiene measures involve professional cleaning, coronavirus-effective standards, face masks, and CCTV in common areas.
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