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Via Inn Shinjuku

Name: Via Inn Shinjuku
Address: 5-11-16, Shinjuku, Shinjuku-ku, Tokyo, JP

★★★·8.8/ 10Recommended

·Hotels

📍5-11-16, Shinjuku, Shinjuku-ku · Tokyo ↗

📞03-3226-5489·Official site ↗

Air conditioningFront desk (limited hours)Non-smoking rooms

Review

Official

The JR WEST GROUP VIA INN SHINJUKU offers 226 guestrooms with refrigerators, flat-screen TVs, complimentary wired and wireless internet, and private bathrooms with shower/tub combinations, complimentary toiletries, and hair dryers. Cooked-to-order breakfast is available for a fee. Amenities include a 24-hour front desk, laundry facilities, an elevator, and self-parking (for a fee). Located in Tokyo's Shinjuku district, the hotel is a short drive from Shinjuku Gyoen National Garden and Waseda University, and convenient to popular attractions like the Samurai Museum and Shinjuku Isetan.

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-03

Guests praise the central Shinjuku location, convenient transport, and helpful staff. While rooms are compact, they are functional. Main complaints involve strong cigarette smoke in the lobby entrance, uncomfortable pillows, and occasional noise issues.

Dimension scores · cross-source

Service9.3

Wi-Fi9.1

Location9.1

Cleanliness9.1

Rooms9.0

Surroundings9.0

Value8.8

Facilities8.8

＋ PraisedExcellent location · Helpful and friendly staff · Convenient self-service facilities · Clean and practical amenities

－ ComplaintsRooms too small · Strong smoke smell in lobby · Awkward bed placement · Uncomfortable pillows

KEYSuitable for budget travelers prioritizing location. Avoid lobby-smoke areas if sensitive to odors; bring own pillows for comfort.

FAQ · grounded in hotel data & reviews

locationHow is the location of Via Inn Shinjuku and what is nearby?＋

Located in central Shinjuku near attractions like the Samurai Museum. It offers easy access to Haneda Airport (22km) and abundant dining options.

serviceIs the front desk service and check-in process convenient?＋

Service scores 9.3/10. Guests praise the helpful staff and luggage shipping. Self-check-in/out is convenient despite limited front desk hours.

roomWhat are the room size and facilities like?＋

Rooms are very compact but clean (score 9.0). Some guests find the pillows uncomfortable, so bringing your own might be advisable.

pros_consWhat are the main pros and cons of this hotel?＋

Pros: Great location, friendly staff, convenient self-service, clean rooms. Cons: Strong lobby smoke smell, tiny rooms, poor soundproofing, uncomfortable pillows.

policyWhat are the check-in/out times? Are pets or children allowed?＋

Check-in is at 15:00 and check-out at 10:00. The hotel does not allow pets or children.

facilityWhat are the main facilities available?＋

Key facilities include air conditioning, non-smoking rooms, and limited-hour front desk. Wi-Fi scores high at 9.1.

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Room types · 13

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Semi Double Room, Smoking

12 ㎡up to 2

1 Double Bed137 sq feet Relax - In-room massage availableInternet - Free WiFi and wired internet accessEntertainment - Flat-screen TV Food & Drink - RefrigeratorSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a toilet with electronic bidet, and slippersPractical - Laptop workspace, phone, and iron/ironing board (on request)Comfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableSmokingConnecting/adjoining rooms can be requested, subject to availability

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Nearby & map

DiningSights

Takumi Tatsuhiro

Sushi · ★ Michelin

¥¥¥¥

The counter spreads like a fan, so guests surround the kitchen. Chef and apprentice serve snacks and nigiri in turn, moving in perfect harmony. The house snack is iwashi-isobemaki, bite-sized pieces of pilchard wrapped in nori. Old-school sushi craftsmanship is woven in, such as spring sea bream topped with sweetened egg yolk flakes and lean tuna paired with mustard. In mutual support between restaurateur and farmers, sushi rice comes from the chef’s native Noto Peninsula. The team keeps the sushi smoothly flowing with deft motions, serving each guest with just the right intervals. ‘Takumi’ me

733m

Sharikimon Onozawa

Japanese · ★ Michelin

¥¥¥¥

Makoto Onozawa finds inventive ways to break the mould while respecting tradition. Soup dishes and sashimi uphold the basics, reassuring the diner. Broiled unagi seasoned in soy-based sweet sauce is served together with broiled unseasoned unagi for a special treat. Rolled sushi of tuna and pickled daikon radish are served in the intervals, bringing satisfaction. The meal concludes on two comfort-food notes: soba and curry. Breaking tradition, after all, is about seeing the job to completion.

1.5km

Ubuka

Crab Specialities · ★ Michelin

¥¥¥¥

Love of shellfish above all else led the chef of Ubuka to tread the culinary path. He has done his homework, and the results show in a menu filled with crab and prawn suggestions. Some items follow kaiseki style, while others are Western in influence. Terrine of hair crab is an idea borrowed from French cuisine; fried prawns are immersed in sauce américaine. The meal concludes with crab and vegetables on rice cooked in an earthenware pot. Portions are generous to ensure guests can fully appreciate their shellfish. No wonder this restaurant is so busy.

1.5km

Yotsuya Minemura

Japanese · ★ Michelin

¥¥¥¥

Down a narrow blind alley in a corner of Arakicho known for its dining spots, a traditional lantern casts a soft glow. Inside, the intimate space offers counter seating only, where the chef demonstrates the refined techniques of kappo. The menu favours individuality over formality. With the first toast in mind, fried dishes appear early in the meal. Steamed sushi seasoned with red vinegar is paired with seasonal seafood, and house-made soba is another highlight. The generosity of each portion adds to the satisfaction.

1.5km

Shokudo Wata

Izakaya, Japanese · Bib

¥¥

Putting to work his experience studying authentic Japanese cuisine, the chef opened this restaurant as an izakaya where people will drop in as part of their daily lives. A warm and gentle light spreads through the restaurant and into the street through wood-framed windows. Conceived to be enjoyed casually, the flavours in the simple fare are deep and complex. In the unassuming interior, one dish follows another, each prepared with painstaking attention to detail. Maybe this is the meaning of luxury within the everyday.

649m

Jingumae Higuchi

Japanese · ★★ Michelin

¥¥¥¥

The chef’s grandparents’ house once stood on this land. He harboured a lifelong dream of becoming a sushi artisan; the first knife he ever held was a gift from his grandfather. Never forgetting the spirit of the novice, the chef takes an honest, no-nonsense approach to his ingredients. “Letting the ingredients do the talking is not the same as doing nothing,” he says—and indeed, the chef devotes great time and effort to food preparation. As an apprentice, he learned from his mentor that cooking means thinking for yourself. The work of the old days inspires today’s creativity.

2.2km

Sincère

French · ★ Michelin

¥¥¥

Chef Shinsuke Ishii brings the passion of the producers to your table with his unique recipes. Using underutilised fish species and local ingredients, he passionately conveys human connections. The fish wrapped in pie pastry, resembling taiyaki, hides a playful twist within its sophistication. The chef personally serves his creations, and the whole team unites to engage with guests. The dining experience is filled with energy and a sense of togetherness.

1.9km

Den

Japanese · ★★ Michelin

¥¥¥

The team at Den welcomes guests with bright smiles and easy conversation. A playful, inventive menu brings a fresh perspective to Japanese cuisine. The omakase menu begins with monaka, a wafer sandwich filled with foie gras seasoned with miso, along with fruits and vegetables. Fried chicken wing tips are stuffed with iimushi, mochi rice steamed with seasonal toppings. The delight of his guests is what drives the chef. Original thinking gives rise to the sort of fun dining experience only Den can offer.

2.3km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Via Inn Shinjuku

Guest scores & sentiment

Room types · 13

Corner Twin Room - Non-Smoking

Twin Room - Smoking

Economy Twin Room - Smoking

Hollywood Twin Room - Non-Smoking

Double Room With Small Double Bed - Smoking

Single Room A - Smoking

Single Room A (Women Only) - Non-Smoking

Single Room B - Corner Room - Smoking

Single Room B (Women Only) - Corner Room - Non-Smoking

Single Room - Non-Smoking

Via Inn Single Room (1 person) - Non-Smoking

Via Inn Single Room (2 person) - Non-Smoking

Semi Double Room, Smoking

Facilities · 3

Nearby & map