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Sonesta Hotel Cartagena

★★★★·8.4/ 10Recommended
·Hotels
Meeting roomsFitness facilitiesFree breakfastSwimming pool24-hour front deskGardenAll 37 facilities +
Review
Property information · Hotelbeds

The Sonesta Cartagena is a first-class hotel situated in the outskirts of beautiful Cartagena de Indias, secluded from the more touristic area and approximately 110 kilometres from the city of Barranquilla. It enjoys a fantastic secluded position in front of the Caribbean Sea, which guarantees guests impressive open sea views. The hotel provides first-rate facilities and a professional service with multilingual staff. Not pets allowed

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Guest scores & sentiment

From 391 guest reviews · multi-source · as of 2026-07-07

Guests praise friendly staff, clean facilities, and pools. Location near airport/beach is convenient. Complaints focus on room maintenance issues (noise, hot water), limited breakfast variety, and beach harassment.

Dimension scores · cross-source

Service8.9
Cleanliness8.3
Facilities8.2
Surroundings8.2
Value8.0
Location8.0
Rooms4.0
+ PraisedFriendly and attentive staff · Good location · Comfortable beds · Good breakfast quality
- ComplaintsPoor facility maintenance · Bad odors or dampness · Non-private beach issues · Long check-in queues

KEYSuitable for those valuing service and leisure. Check room condition, avoid peak dining, and be wary of beach vendors.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?+
Located steps from La Boquilla Beach and moments from iconic sites like the Walls of Cartagena, offering convenient access to local culture and history.
diningIs breakfast included? What dining options are available?+
Yes, daily complimentary buffet breakfast is provided. Guests can also dine at Restaurante Palenke or enjoy 24-hour room service.
familyIs this hotel suitable for families?+
Yes, families appreciate the friendly staff and clean facilities. The hotel features three outdoor pools with lifeguards, though some rooms may have older furnishings or weak WiFi.
businessHow is the experience for business travelers?+
Business guests value the service and comfort. The hotel offers a large conference center and 24-hour business center, though some note aging facilities and check-in delays.
coupleIs this recommended for couples?+
Couples enjoy the service, pools, and beach proximity. However, be aware of potential noise/plumbing issues in some rooms and higher transport costs due to distance from the city center.
facilityWhat are the main facilities and amenities?+
Amenities include three outdoor pools, a 24-hour fitness center, garden, terrace, and free WiFi. Facility score is 8.2/10.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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