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Hotel O Siwalankerto Near Surabaya Carnival

★★·8.3/ 10Recommended
·Hotels
📍Jl. Kutisari Sel. No. 98, Kutisari, Tenggilis Mejoyo, Surabaya, East Java, 60291 · Surabaya ↗
1 rooms
24-hour front deskLuggage storageExpress check-in/check-outFree WiFiDesignated smoking areaExpress check-in
Review
04

Guest scores & sentiment

From 128 guest reviews · multi-source · as of 2026-07-19

Guests appreciate spacious rooms, decent cleanliness, and parking. Major complaints include unexpected offline charges, pool fee disputes, and refund issues. Facilities often have noisy AC, broken TVs, and hygiene issues like mold or hair. Service varies significantly between friendly and unprofessional.

Dimension scores · cross-source

Service1.0
Facilities1.0
Cleanliness1.0
Surroundings1.0

KEYSuitable for budget travelers needing transit or parking. Verify final payment costs, inspect room hygiene, and expect facility wear.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and nearby transportation?＋
The hotel is conveniently located near Petra Christian University and other attractions. Guests note easy parking and smooth city travel.
roomWhat are the room facilities and space like?＋
The 28 air-conditioned rooms feature flat-screen TVs, cable channels, and private baths with deep soaking tubs. Guests appreciate the spacious layout, though some report noisy AC or occasional TV issues.
policyWhat are the check-in and check-out times? Are children or pets allowed?＋
Check-in is at 14:00 and check-out at 12:00. Please note that this property does not accommodate children or pets.
serviceHow is the front desk service and overall experience?＋
The hotel offers a 24-hour front desk and express check-in. Based on 128 reviews, service attitudes vary significantly, ranging from highly welcoming to occasionally unresponsive.
pros_consWhat are the main advantages and common complaints?＋
Pros include spacious rooms, convenient parking, and good value. Common complaints involve unexpected offline charges, hygiene spots like mold, and facility maintenance issues.
facilityWhat public facilities and services are available?＋
Amenities include free WiFi, luggage storage, designated smoking areas, and express check-out. Facility scores are rated at 1.0, so guests with high connectivity needs should verify details beforehand.
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