Search cities, hotels, brands…
1 / 24

Sheraton Phoenix Downtown

★★★★·9.3/ 10Excellent
SSheraton·Marriott Bonvoy·Hotels
Check-in 04:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageAll 70 facilities +
Review
Property information · Agoda

At Sheraton Phoenix Downtown, exceptional service and top-notch amenities create a memorable experience for guests. Amenities at car hire offered by Sheraton Phoenix Downtown simplify the organization of your excursions, tourist activities, and other adventures in Phoenix (AZ). For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service and safety deposit boxes. At the hotel, utilize the convenient dry cleaning service to maintain your preferred travel attire fresh, allowing you to pack lighter. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Accommodations come equipped with all the conveniences required for a restful night's slumber. A number of rooms feature cable TV for guest amusement and enjoyment. In certain chosen rooms, instant tea is conveniently available for your use. At Sheraton Phoenix Downtown, select bathrooms are equipped with a hair dryer to enhance your comfort during your stay. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.

01

Membership tiers & benefits

Choose a membership tier to see published upgrade, breakfast and late-checkout benefits. Hotel and programme conditions apply.

Marriott Bonvoy · Published programme benefits · check hotel-specific conditions
Room upgradeConditions apply

Subject to availability

Free breakfastNot included
Lounge accessConditions apply

Lounge access at select properties

Late checkoutConditions apply

延迟至14:00退房 · until 14:00

Welcome giftConditions apply

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 298 guest reviews · multi-source · as of 2026-07-10

Guests praise the modern lobby, renovated clean rooms, and comfortable beds. Common complaints include limited/expensive dining, occasional facility closures, confusing parking fees, and sporadic cleaning or service issues.

Dimension scores · cross-source

Service9.0
Location9.0
Cleanliness8.5
Facilities8.3
Surroundings8.2
Value8.0
+ PraisedConvenient location near convention center · Friendly and professional staff · Modern renovated lobby and public areas · Good executive lounge experience
- ComplaintsRoom odors or hygiene issues · Noise disturbances (plumbing/renovation) · Limited dining options and inconsistent quality · Facility maintenance or functional issues

KEYSuitable for business/leisure travelers valuing location/hardware. Verify parking policies and manage dining expectations.

FAQ · grounded in hotel data & reviews

locationHow is the location? What are the nearby conveniences?+
Located in downtown Phoenix, it is within walking distance to the Convention Center and a short drive to major sports venues like Chase Field. The location is highly convenient for business or event attendees.
businessIs this hotel suitable for business travelers? What business facilities are available?+
Highly suitable. Service dimension scores 9.0. It features a 24-hour business center, paid WiFi, meeting spaces, and an executive lounge for elite members. The modern lobby is praised by business guests.
familyIs the hotel family-friendly? What child-related facilities are there?+
Children are welcome with family rooms and kid meals. Families appreciate personalized care from staff. However, noise can be high during large events like conventions, so request a quiet room in advance.
coupleWhat is the experience for couples? How are the room facilities?+
Couples enjoy the downtown location and renovated rooms. Rooms feature 65-inch TVs, coffee makers, and comfortable beds. Note that noise may be an issue during major events, and parking can be difficult.
roomHow are the cleanliness and comfort of the guest rooms?+
Cleanliness scores 8.5. Most guests find rooms clean and comfortable with good bedding after renovation. However, some report occasional cleaning issues, odors, or pipe noise, so inspect upon arrival.
diningWhat are the dining options and breakfast quality like?+
There is an on-site restaurant, coffee shop, and room service. However, guests often note limited and expensive dining options. Breakfast quality varies, so exploring nearby restaurants is recommended.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
Book on FlyerTrip →